Customer Reviews for BISSELL - BISSELL TurboClean Upright Vacuum - Cobalt Blue
Customer Rating
5
Savior for the playroom rug
on June 5, 2021
Posted by: CPrien
from Seacoast NH
Verified Purchase:No
We inherited wall to wall carpeting in our kids playroom. I hate it, but admit it's cozy and forgiving for that space that gets lots of use with three under 7 and two cats! Other than vacuuming, I admittedly have not cleaned the rug in years because we planned to remove it. However, it's still there- so I was thrilled to try the Bissell TurboClean Duo Pet Pro, thanks to Stellar Product Testing Panel. I unpacked the box and put the cleaner together within seconds. I skimmed the Quick Start guide that was attached to the handle and was cleaning in another minute. Big, big stars for the simple ease of use! I chose to clean the playroom carpet the day after my cleaners came, mostly because the toys were off the floor. It looked clean, other than some crusted slime that had been on the rug for about a year. (Slime has been banned since!) I chose the deep clean option over express clean, just to see what would happen. It works like a vacuum- go back and forth, a light mist of cleaner comes out and the machine sucks it back. The dirty water going into the water tank was disgusting!!!! Who knew?! Next I used the hose attachment- a quick click in- and scrubbed the slime. With some muscle, I was able to remove most of it! I was shocked! I have tried so many tricks and products on that slime without luck. Huge win! I had some cleaning solution left in the tank, so I moved to our hardwoods downstairs and one additional area rug. The amount of hair, dust, and dirty water sucked up was impressive, when my floors actually looked pretty clean to start. I am in LOVE with this machine, and while it's big and takes up space to keep in a handy spot, I'll make room for it. Like a vacuum or steam mop, the results are so satisfying and the ease of use is along the same lines. The only drawback I have is with the use of chemicals for cleaning. To really get the deep clean, you need them and they work. But for every once in a while, it would be great to try vinegar and essential oils!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] This item works great in a home with 3 large dogs.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Very Disappointed
on December 16, 2024
Posted by: Miss Molly
from PA
Verified Purchase:No
I bought this item less than a year ago and have used it 3 times. The dirty water tank is large but has an extremely small collection area causing you to continually stop and empty it. The solution tank is too small and does not empty out completely. It does not have any alerts that solution is not spraying the carpet. I just did my small dining area and had to refill the solution 3 times and empty the dirty tank 4 times. That is excessive and counterproductive to getting the rug done. Because the dirty water tank is so high, I cannot see the water that is being suctioned up. I have to bend and look from the side to see the front of the shampooer - not the best position to be in for anyone. When I get done using it and remove the tanks, it leaks water all over the floor. Now I have to find another way to clean that up too. I expected better from Bissel.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, December 30, 2024
Miss Molly, we're sorry to hear you're dissatisfied with the machine. We appreciate the feedback and would be happy to help with any issues you're experiencing. Please reach out to BISSELL Consumer Care at 1-800-237-7691 or visit support.bissell.com for chat, email or text assistance.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I was skeptical cause of cheap cost but its awesome
on March 18, 2021
Posted by: Clean Freak 123
from Conway Nh
Verified Purchase:No
I was skeptical due to cost but the reviews were great and accurate. This machine is my new best cleaning buddy My carpet looks great and smells fresh again. Thank you Bissell you nailed it!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] I have two older inside furry children that love my carpet. They recently had a bout with stomach issues that required a vet visit. As a result of that, I was having to shampoo the carpets multiple times a day. The carpet cleaner is great. Lightweight and easy to use. Thanks for making a great product.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] Price was great. Delivery was quick. Packaging was efficient. Product was well thought out. Easy to assemble. Easy to prepare solution. Easy to use. I was very happy with the results. Easy to clean machine after using. Extremely satisfied with this purchase. Glad that I chose the upright model instead of the portable. Thank you for a great product.
Written by a customer while visiting BISSELL Homecare