Customer reviews from elementelectronics.com
Element Electronics - Element EUF14CECS 13.8 Cu. Ft. Convertible Upright Freezer - Stainless Steel
Average customer rating
4.7
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
64
4 Stars
14
3 Stars
5
2 Stars
0
1 Star
1
92%of customers recommend this product.
(
68 out of
74)
Customer Reviews for Element Electronics - Element EUF14CECS 13.8 Cu. Ft. Convertible Upright Freezer - Stainless Steel
Posted by: Optimistic
Verified Purchase:Yes
Love it, recommend it!! The capacity is amazing!!!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, October 7, 2024
We are absolutely loving the fact that you are loving your new Element Refrigerator and have found it to be an amazing product. It is honor to hear that you would recommend the purchase to others and hope you and your loved ones are able to get many years of utility out of it.
Written by a customer while visiting elementelectronics.com
Posted by: tomfive
Verified Purchase:Yes
We've had the unit for 4 weeks so far and it has performed flawlessly. Temperature holds in a good range and door thermostat makes it easy to set. We also like the convertible option, but will probably be used only as a freezer..
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 23, 2024
Thank you for taking the time to review your new Element Freezer/Refrigerator, we are so glad that you are enjoying your purchase as well as the many features it provides. We hope you get great utility out of it and if you ever have any questions during your experience, please feel free to reach out to our customer support team.
Written by a customer while visiting elementelectronics.com
Posted by: Stevan L.
Verified Purchase:Yes
Well-made unit with great frost-free feature, sturdy tempered glass shelves, easy-to-use control panel on the door (displays temp) and good interior LED lighting. Overall good design and layout. Sufficient space in the door shelf compartments. Quick-freeze feature gets the temp set quickly to help preserve any food that may have been sitting out while the transfer from the old freezer took place. Then, it's very easy to set the temp to normal operating level, which I keep at -5º
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, August 26, 2024
Hello Stevan. It is wonderful that you are loving your new Element Freezer/Refrigerator and the many different features that it contains. We hope you and your loved ones get many years of good use out of it as your experience with it continues on.
Written by a customer while visiting elementelectronics.com
Posted by: Garage guy
Verified Purchase:Yes
Brand new - 1 month. It works at keeping food cold
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, August 13, 2024
Thank you for taking the time to leave a review of your new Element Refrigerator. We would love to see if we could turn your 4-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: happy mama
Verified Purchase:Yes
So far, we are loving this freezer. It's larger than our previous one and definitely more energy efficient. We hope to get many years of use out of it.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, July 29, 2024
Thank you for taking the time to leave such kind words about your new Element Freezer/Refrigerator! We are constantly working to deliver exceptional value and amazing customer experience. If there is ever anything we can do to assist in the future, please don't hesitate to reach out!
Written by a customer while visiting elementelectronics.com
Posted by: Knobs
Verified Purchase:Yes
I have been trying to complete my warranty submission. I continue to receive emails from someone named Noah asking to submit bill if sale including purchase price, store that I purchased it at, etc. Ive sent this info e times and continue to receive emails asking for the same info so my warranty registration can be completed. I have called asking for a callbavk and have heard nothing. Seems like a good way to get out of letting me register for a warranty
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, July 22, 2024
Thank you for leaving your review. It is sad to hear that you are experiencing issues with submitting the warranty for your Element Freezer/Refrigerator. We are sorry that our customer support team has not been helpful thus far but please keep reaching out to us so we can assist you with this problem. Please contact our Customer Support team at 888-842-3577, by emailing us at customerservice@elementelectronics.com or by chatting with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Aamanda
Verified Purchase:Yes
We love our element freezer. Our power was out due to a storm and our food stay froze for longer than 24 hrs and then some.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Experience Team, May 29, 2024
We are so glad to hear that our product helped your food stay fresh until your power came back on! Thank you for thinking of Element when purchasing a new appliance for your home.
Written by a customer while visiting elementelectronics.com
Posted by: Beffy
Verified Purchase:Yes
Perfect for our garage...lots of space and easy to set controls.
Response from elementelectronics.comBy Customer Experience Team, May 29, 2024
Hi there. It is always nice to have an extra refrigerator in the garage! We are so glad that you thought of Element when purchasing one for your home. Enjoy!
Written by a customer while visiting elementelectronics.com