Customer reviews from elementelectronics.com
Element Electronics - Element EUF14CECS 13.8 Cu. Ft. Convertible Upright Freezer - Stainless Steel
Average customer rating
4.7
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
56
4 Stars
12
3 Stars
4
2 Stars
0
1 Star
1
92%of customers recommend this product.
(
59 out of
64)
Customer Reviews for Element Electronics - Element EUF14CECS 13.8 Cu. Ft. Convertible Upright Freezer - Stainless Steel
Posted by: Cory K.
Verified Purchase:Yes
Great option for those who don't need a freezer and refrigerator combo. Will buy another soon and replace my old freezer. Will look nice side by side.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 10, 2025
Thank you for giving feedback on your new Element Freezer/Refrigerator. We are glad that you are enjoying the appliance for the most part, however we would love to see if there is anything we can do to improve your experience from 4 stars to 5 stars. If you think we can assist in achieving this goal, please reach out to us at 888-842-3577, email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com.
Written by a customer while visiting elementelectronics.com
Posted by: Tashr
Verified Purchase:Yes
I haven't had this freezer long enough to give it a full review, especially regarding longevity. I received this freezer as a part of my utility's energy efficiency program, so I did not choose this... this said, so far it is functioning just fine. There is plenty of room inside, except the bottom shelf is not as deep as the top shelf, so I needed to get shorter storage bins for that shelf. (I store my items in storage bins for easier accessibility.) This replaced my 50 year old freezer, which was still an excellent workhorse! I just hope that when we get power outages, and we do, that this will remain cold during the duration, as well as my non-frost free old freezer did!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 10, 2025
Thank you for taking the time to leave such kind words about your new Element Freezer/Refrigerator! We are constantly working to deliver exceptional value and amazing customer experience. If there is ever anything we can do to assist in the future, please don't hesitate to reach out!
Written by a customer while visiting elementelectronics.com
Posted by: WayneC
Verified Purchase:Yes
The glass shelves are fine for a refrigerator, but items are sticking to the shelves in freezer mode. The door cannot be changed to open from the right side when facing the freezer.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 11, 2025
Hello Wayne. We are sorry to hear that you are not having the perfect experience that we strive to bring out customers. We would love to see if we can make up for the aspects that have been lacking during your time with your Element Freezer/Refrigerator. Please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com and we will do our best to be of assistance.
Written by a customer while visiting elementelectronics.com
Posted by: Carlie
Verified Purchase:Yes
This thing is amazing! Cooled down very quickly. Is extremely quite! So far it's fantastic.
Response from elementelectronics.comBy Customer Care Team, September 9, 2025
Hi Carlie. Thank you for taking the time to review your Element Freezer/Refrigerator! We love that you are loving your new Element appliance and that your experience with it has been amazing.
Written by a customer while visiting elementelectronics.com
Posted by: C Rye
Verified Purchase:Yes
Perfect addition for my freezer needs. First upright I've purchased and I'm very pleased.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 9, 2025
Thank you for the 5-star rating! We are so glad that your Element Freezer/Refrigerator has proved to be the perfect addition to your home and that you are pleased with its purchase.
Written by a customer while visiting elementelectronics.com
Posted by: Tim W.
Verified Purchase:Yes
I love my new freezer. I have peace of mind knowing I have a dependable freezer in my garage. This was an excellent purchase.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, September 9, 2025
Hi Tim. Thank you so much for the wonderful review of your new Element Freezer/Refrigerator! We love that you are loving your new appliance, and we are confident that your experience with it has been excellent.
Written by a customer while visiting elementelectronics.com
Posted by: Jeanine
Verified Purchase:Yes
I really like my new freezer. The light is really a plus and I like that you can lock the door.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, April 3, 2025
It brings us great joy to hear that your new Element freezer has provided you with a 5-star experience.
Written by a customer while visiting elementelectronics.com
Posted by: hmarq
Verified Purchase:Yes
Pleasantly surprised. The new Fridge works very well. Happy with our purchase.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, March 13, 2025
It is so wonderful that you have been left happy with your Element Refrigerator purchase, we hope that you and your loved ones are able to make great use out of it.
Written by a customer while visiting elementelectronics.com