We liked this product so much we purchased (2) of them.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, November 10, 2025
Thank you for the kind review, we are absolutely delighted to be able to call you a returning customer. We hope that you gets years of use out of your Freezers/refrigerators!
Awful product. We had it a couple days, nit even a full week and it kept tripping our breaker. We plugged it into many different outlets in our garage but it did it to every single outlet. Super frustrating. This happened when we weren’t home and it caused so much of our food to go bad which makes you even more upset because it was a brand new freezer. Of course we returned this product. We were then told that the compressor has been going out on these units. Annoying!!
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, September 17, 2025
Hello Jessica. We set very high standards for our products, and we are sorry to hear that they have not been met this time. Please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com and we will do our best to be of assistance and to make this right.
The Element 21.2 upright convertible freezer / refrigerator is more than expected. It has plenty of shelf space and is easily organized. The display is nice to know what the internal temperature is, however I would like that and the temp control as an analog dial within to eliminate tampering with temperature. It's too soon to give a reliability rating, but at this time it is a GREAT unit.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, August 26, 2025
Thank you for taking the time to leave such kind words about your new Element Freezer/Refrigerator! We are constantly working to deliver exceptional value and amazing customer experience. If there is ever anything we can do to assist in the future, please don't hesitate to reach out!
I really like how you can convert it over to a freezer or refrigerator. The glass shelves are wonderful.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, August 15, 2025
Hi Joann. Hearing that your experience with your Element Freezer/Refrigerator has been absolutely awesome makes us at Element so happy. We hope that you are able to get great utility out of it.