This is by far the best water fountain I have ever owned. Brilliantly designed from top to bottom, making it wonderfully easy to clean and refill. While I still go through the cleaning process, between the filter placement and the UVC pump, it doesn't even appear to need it. No build up of bioslime. When it is completely level I can't even hear a sound. Smart operation doubles the the life span of the filter without sacrificing cleanliness. I love this so much I can't stop touting it and recommending it to my friends.
Awesome fountain for keeping water fresh and encouraging cats to drink!
on December 13, 2023
Posted by: Eric C
from Seminole, Florida, United States
Verified Purchase:Yes
My vet recommended that I get a pet fountain for my older (13 y/o) cat, who doesn't always hydrate well. This fountain helps keep the water fresh even in the warmer temperatures we have here in Florida, and was a breeze to set up and configure. I love that it lets me know how often the water has recirculated and when to change the filters. 5/5!
5 stars still since with uvc built in, but, cats are interested in water in the dark container more than bright colors. It would be great if there's a black version. Thanks!
Exceptionally poor reliability and build quality. Company clearly tried to cut corners and costs. Would be a hypothetically good product if any care was put into workmanship and quality control.
The design is sleek and it added to my PETKIT app seamlessly. I like that it shows you it’s working and you can control it from the app, I don’t understand why there isn’t an option to have it send you push notifications when the water level is low! We have 5 older PETKIT feeders and even those send us notifications when the food level is low.
Overall good, but had troubles getting cats to use it
on November 7, 2023
Posted by: Anonymous
from Woodstock, Georgia, United States
Verified Purchase:Yes
I was initially drawn to this water system due to it's capacity and better filtration system compared to the system I had before. Overall very impressed with the function and ease of use of this system.
The one place I had issues was how I introduced my cats to it. Their previous pump was mostly stainless and had a constant pump. When I introduced this, I had it in Smart Mode (my mistake) and one cat was super hesitant, the other was hissing up a storm. Tried a few introduction techniques and the first cat started drinking some the first night but the other couldn't get near it. Tried turning the pump off for a few days with no luck. Had to set out additional water for him in the mean time and gave him a break from it. I was able to finally get him to approach it by leaving the pump on full time though because I guess that is more to what he was used to with the old one. He still hisses at it occasionally but is drinking a normal amount now. After I get through the first month, I will try doing smart mode again, hopefully with more success.
Overall, I do love the system. The only thing I would change is maybe have the top dish be stainless as well.