Customer reviews from lg.com
LG - 2.0-Channel Compact Bluetooth Soundbar SKM1 - Black
Average customer rating
4.1
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
31
4 Stars
20
3 Stars
5
2 Stars
2
1 Star
5
83%of customers recommend this product.
(
40 out of
48)
Customer Reviews for LG - 2.0-Channel Compact Bluetooth Soundbar SKM1 - Black
Posted by: Edward2021
from Philadelphia
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG Sound Bar stopped working. Per LG customer service, it has been shipped back to you for repair.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 28, 2021
That is correct. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
A nearly perfect speaker.
on December 29, 2020
Posted by: El_donnie_P
from Orange County, CA
[This review was collected as part of a promotion.] I've had this for a couple of months now and its a great purchase. I put it in my bedroom to match my LG tv. The best things about it is that is small and compact and puts out just the right amount of sound for a bedroom. It was very easy to set up and I wall mounted it under my tv, making it the perfect companion piece. It integrated with the tv perfectly and it wasn't necessary to use a second remote.
Just as I stated, this sound bar is nearly perfect. My only let down is the use of an optical cable vs a HDMI ARC input. I would have preferred the HDMI ARC over the optical for additional sound features like ATMOS, DTS, TRUEHD, etc. An optical cable doesn't output those options and many of the streaming services have those integrated with their programs.
I also have to realize the limitations of my sound bar, I didn't want a subwoofer in the bedroom to affect others sleeping in adjacent rooms. It's the pros and cons of weighing in on purchasing a sound bar for a bedroom. If a subwoofer and ARC are not important and a well priced sound bar that covers all the bases for a bedroom are, then the SK1 checks all the boxes.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Works well, greatly improved sound.
on December 26, 2020
Posted by: cwp101
from Pennsylvania
[This review was collected as part of a promotion.] Bought this to improve the sound from a TV on our patio. It works very well. The sound now fires out toward the listeners and is much higher quality. Setup was a bit difficult but I finally figured out how to make the remotes work so only one was needed. I was pleasantly surprised to find that I could connect my phone by Bluetooth and just use it for listening to music.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
5
Written by a customer while visiting lg.com
Customer Rating
2
on December 13, 2020
Posted by: doug214
from Mount Pleasant, SC
[This review was collected as part of a promotion.] Mine is on the way back to LG for the 3rd time. It goes out everytime that there is a break in the program.....commercial or otherwise.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great Sound & connectivity.
on December 11, 2020
Posted by: Mitch2440
from Mass
[This review was collected as part of a promotion.] I’ve had it roughly 6 months and it’s been great. Sound is awesome!
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
It work good !!
on December 11, 2020
Posted by: ERS23
from Valley Forge, Pa.
[This review was collected as part of a promotion.] I use the LG Sound bar with my 40 inch LG TV. in the bedroom. Both OPERATE WELL TOGETHER and provide a little sanctuary in the midst of the turmoil. It is no news TV. I also have an LG Smartphone and I have always been satisfied with the brand
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Fairly Easy Setup
on December 11, 2020
Posted by: Butterfly_Blossom
from Greensboro, NC
[This review was collected as part of a promotion.] We've had this for a few months now and at first we couldn't get the optical connection to work but recently I tried again and it it now working but the Bluetooth connection sound is way better. I connected my iPod via aux connection recently and the sound was outstanding!
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Good sound but breaks too soon
on October 17, 2020
Posted by: kam65
from Santa Fe NM
The sound is decent, and for the price, I would say excellent when I first bought it, but the sound quality declines and declines and after just over a year, completely broken, no sound.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 19, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com