I bought this machine for my daughter’s birthday and it is no longer working. It was bought at the end of July. I would like a refund please.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, October 13, 2026
We are sorry to hear you had a negative experience with your purchase and would like to send you a replacement. So many of our shoppers absolutely love this item and it appears that you received faulty product. Please email us at https://www.singer.com/Contact-Us and a Customer Care agent will be happy to help you. We apologize again for your negative experience and look forward to making this right. Thank you
Great for simple projects. It sews nicely and easily. I gave it 4 stars only because it doesn't come with a case and there is no convenient place to store the cords or other accessories.
I was gifted this machine and everything was easy to set up but can’t get the bobbin to loop tried everything. I’ve watched YouTube videos and nothing.Don’t recommend. Apparently, it’s a common issue, but there’s not a straight answer how to fix it.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, January 2, 2025
Thank you for taking the time to write regarding your M1000 that is not performing as expected. We would like to help more! Please reach out to our Customer Support Team at 800-474-6437.