I really like my Echelon Row so far! It was easy to assemble and feels high quality. It provides a challenging workout at a reasonable price. I would definitely consider purchasing another Echelon product in the future based on my experience.
As a former competitive rower, I appreciate most how quiet this is and the convenience of changing resistance from the handlebar (bs. Having to stop and slide forward to adjust). Unfortunately, I have not been able to set up the iPad it came with or reach anyone to help activate-no good instructions or anything user friendly on the app and no phone number...unacceptable! The first time I set it up I had the same issue and had to wait in a virtual queue in the chat to have someone activate for me and it took hours! Beyond that, it is extremely unfortunate the lack of quality classes and the fact that they are on the machine vs. on the water. The on-water footage does not sync with a row as it is going the wrong direction so it completely goes against its purpose. I also don't at all mind refurbished tech so long as it works, but when a free iPad is advertised, I should know it is refurbished.
We like the rower a lot. It is smooth and easy to use. I would have given it 5 stars except occasionally the button to increase effort doesn't seem to work. Also it would be nice to have a display that shows the current level of effort. Also it is completely unclear as to how to use the subscription service although we are really not interested in it anyway.
I really like the rowing machine. I bought it because my gym was closed and I needed to be able to work out. I had been a long time lifecycle rider but wanted something that would work more of my body. The rower, because it uses something like 80-85% of the muscles seemed like a great choice. The workout is hard, much harder than what I was doing before so I think the benefits for me are greater. I probably will not resume going to the gym after this shelter in place thing is over. I supplemented the rower with a TRX setup and I think that will meet my needs going forward. As an additional endorsement, I plan to by another rower for our summer place. I really like the convenience and the completeness of the workouts. My wife initially thought I was crazy (she was an elliptical user) but she started using the rower and is now a convert. As to improvements, I think the app could use some tweaks and has been improved over the past couple of weeks. It works fine, but always up for more improvements.