Customer reviews from weber.com
Weber - Genesis 400 Series Premium Gas Grill Cover - Black
Average customer rating
4.1
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
45
4 Stars
4
3 Stars
16
2 Stars
2
1 Star
5
81%of customers recommend this product.
(
44 out of
54)
Customer Reviews for Weber - Genesis 400 Series Premium Gas Grill Cover - Black
Customer Rating
1
Very poor fit and doesn't stay on the grill
on February 25, 2026
Posted by: Sad in CO
If there were negative stars, I would use this option. Weber used to make great covers that were designed to form fit the grill. The new covers with the velcro straps are gone in the slightest breeze. I have owned Weber grills my entire adult life and this cover is a shocking failure for Weber.
Response from weber.comBy Consumer Care, Weber, February 26, 2026
We value your feedback, and we are sorry for the disappointment with your grill cover. We are surprised to learn that the cover did not meet your expectations, and we'll ensure your feedback reaches the right teams.
Our premium grill covers are expected to be durable, and we back them with a 3-year warranty. We would like to know more about your experience. Please look for an email outreach from our Care team soon.
Our premium grill covers are expected to be durable, and we back them with a 3-year warranty. We would like to know more about your experience. Please look for an email outreach from our Care team soon.
Written by a customer while visiting weber.com
Posted by: ApeFace
from California
Verified Purchase:Yes
Wish this cover was a little thicker for the price. It goes on fine and fits well
Response from weber.comBy Weber grills, April 9, 2026
Your feedback is very important to us. Our covers are now made lightweight and breathable. We will be sure to share your comments with our team for consideration. If you need immediate assistance please reach out to us direct. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
The velcro straps are of extremely poor quality
on September 4, 2024
Posted by: John3150
from Ormond Beach
Expertise:Intermediate
It fits as it should and has the Weber name on it but the Velcro straps are about as cheap as you can get. I like Weber products not just the grill but the cookware and accessories. I believe they are of better quality. More money but better quality. This cover in my opinion would be ok if it did not have the Weber name on the front and was a third of the price.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Customer Rating
1
Completely Unsatisfactory in High Wind Location
on December 12, 2024
Posted by: ToastedByMyGrill (Cover)
from Westport, CT
The Weber cover I bought recently for my Genesis S-330 has three major flaws, any one of which would make it unfit for duty in my (windy) location. First, the cover is too big for the grill. The wind gets underneath the cover and billows it out, sometimes uncovering one of the doors of the grill stand and leaving it flapping in the wind. Second, the Velcro straps are too short, which keeps me from snugging the cover tightly under the two tables. These two flaws combine to allow the wind regularly to blow the cover completely off the grill. Third, the material of the cover is too thin. My original Weber cover lasted eight years. This one feels like a whole lot less. I'm going hunting for a third party cover with some quality.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, December 13, 2024
Your feedback is very important to us. So sorry to hear you are not completely satisfied with your new Premium grill cover. Our Care team is here to help. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Griller Don
from Michigan
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Does not do well on windy days. Should also have Velcro straps near the bottom of the cover to hold the cover more securely.
Response from weber.comBy Weber Grills, Consumer Care, April 25, 2022
Thank you for your feedback. We can understand your frustration with the cover blowing off the grill on windy days. We want to be sure the Velcro straps are fastened tightly beneath the side tables. Our Support team is also reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Posted by: Prison Sergeant
from Florida
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
It’s kind of thin, I hope it holds up. It does look nice though.
Written by a customer while visiting weber.com
Posted by: BP2022
from North Haven,Ct
Gender:Male
Verified Purchase:Yes
It was easy to assemble and like my last Weber grill it is simply the best, great quality, works incredibly well. I simply love it
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Jgomz
Verified Purchase:Yes
After deciding to purchase a Weber grill I knew I needed a cover to protect my long term commitment and this gets the job done.
Written by a customer while visiting weber.com