Customer reviews from weber.com
Weber - Genesis 400 Series Premium Gas Grill Cover - Black
Average customer rating
4.1
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
45
4 Stars
4
3 Stars
16
2 Stars
2
1 Star
5
81%of customers recommend this product.
(
44 out of
54)
Customer Reviews for Weber - Genesis 400 Series Premium Gas Grill Cover - Black
Posted by: RickyGC
from Boulder, Colorado
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Perfect grill cover for my grill. Keeps the elements out.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Carver
from Tacoma, WA
Expertise:Intermediate
Verified Purchase:Yes
This cover is very THIN for the price and the Weber name. Since the BBQ is high quality I was expecting the cover to be as well. But it is very thin, I am hoping it last in our PNW weather.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, October 15, 2023
We appreciate your feedback. We are very sorry to hear you are not completely satisfied with your grill cover. Your cover is backed by a generous warranty and we will always stand behind our products. Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Chris Speicher
Verified Purchase:Yes
Good cover but in high wind, it blows up and the grill gets wet.
I would recommend this to a friend!
Response from weber.comBy Weber grills, December 5, 2023
Thank you for your feedback. We are very sorry to learn you are not completely satisfied with your grill cover. We want to know more and offer our assistance. Please look for an outreach email from us soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Nicholas Corona
from Franklin Square, NY
Expertise:Intermediate
Verified Purchase:Yes
Cover is a bit on the light side. Doesn’t look like it will last long
Written by a customer while visiting weber.com
Posted by: s martin
from virginia
Verified Purchase:Yes
Fits nicely. But when it rains, the bottom of the inner cabinet still gets wet like the old cover I replaced.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com
Customer Rating
1
Does not hold up to wind and blows off!
on March 23, 2025
Posted by: Les25
from Murphy, TX
I’ll start with we have been loyal Weber grill customers/owners for over 30 years and very satisfied with the products until my last purchase of the premium grill cover. This cover purchase was to replace our original cover which we used for many years. The new cover was a Christmas present to my husband and I thought I’d made a good choice with the Weber brand. After using during the windier season of early spring in our area, this cover has continually blown off and is much lighter than the previous cover, but I wasn’t anticipating this problem as I thought the Velcro would hold in place, not the case. I see the cover has a 3 yr warranty, but dissatisfied policy is only for 30 days after receipt. Not sure what that is about. Anyway, based on our experience, I would not recommend this cover.
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, March 25, 2025
Thank you for your feedback! We are sorry to learn that your grill cover has been blowing off in the wind. Your satisfaction is very important to us!
We would like to ensure your grill cover is the best fit for your grill. Please look for our email outreach soon. Thank you!
We would like to ensure your grill cover is the best fit for your grill. Please look for our email outreach soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
4
Velcro straps are weak
on April 22, 2025
Posted by: Fire Dragon
from Virginia
Expertise:Intermediate
I have had the cover for 5 years and fabric is still good but Velcro straps have lost their strength to hold.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dennis46
Verified Purchase:Yes
The cover is 7" too wide for my Weber Grill. So I have to try to bunch it up on the ends and fasten the velcro as best I can. As a 40 year plus Weber customer, this is very dissapointing.
Response from weber.comBy Consumer Care, Weber, August 21, 2025
Your feedback is important to us. We are sorry to hear the grill cover does not fit your grill properly. Our Care Team will follow up to make sure this has been resolved. Please look for an outreach from us soon. Thank you!
Written by a customer while visiting weber.com