Customer reviews from kitchenaid.com
KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Average customer rating
4.1
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
24
4 Stars
5
3 Stars
9
2 Stars
3
1 Star
2
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Customer Rating
3
Poor interior lighting
on October 17, 2026
Posted by: 365718
I just bought this microwave on 10/11/2026 and pretty disappointed the lighting inside is so dim you can’t see the item that’s heating up.. especially butter that you want to keep an eye on so it’s not splattering all over the place..
My previous Kitchen-Aid microwave had much better lighting
The exterior and trim kit is very nice ..
My previous Kitchen-Aid microwave had much better lighting
The exterior and trim kit is very nice ..
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works great!
on July 23, 2026
Posted by: Dioh
[This review was collected as part of a promotion.] Everything as expected so far, as I've only had it a couple months. No problems or concerns to report at this time. It does heat faster than the microwave it replaced.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
We have a Winner!
on July 2, 2026
Posted by: KCanes
[This review was collected as part of a promotion.] I'd counter top microwave has performed well. There is plenty of space to heat or cook all sizes of microwaveable dishware. Cooking seems to be evenly applied to food. I like the sound and volume of the timer. I would definitely purchase this item again.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great microwave with great features
on June 16, 2026
Posted by: JG44
[This review was collected as part of a promotion.] Very good performance and powerful. Heats food fast. Steam clean option is great as well. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on June 15, 2026
Posted by: Customer2025
[This review was collected as part of a promotion.] The first microwave lasted 3 months before the door broke. Lets see how the replacement unit does.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Social Team, Consumer Care, June 18, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your KitchenAid® Microwave and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #977007.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #977007.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
The controls are easy to use
on June 14, 2026
Posted by: Catalina Eddie
[This review was collected as part of a promotion.] The microwave fits perfectly in our cupboards and looks great in our new home
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on June 13, 2026
Posted by: swe26
[This review was collected as part of a promotion.] The microwave we had quit working so we decided to replace it with a larger one. We were very happy with that decision. We are very pleased with the microwave in general.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Microwave.
on June 13, 2026
Posted by: 6soren99
[This review was collected as part of a promotion.] We love the microwave. There was just a bit of a learning curve for how the buttons functioned compared to our old one. All my cookware has been able to fit in the large capacity. Everything has heated well and come out great with the exception of microwave popcorn. I have to stop it a few seconds early so it doesn't burn. Pretty soon my entire kitchen will be Kitchenaid products. When checking size make sure you consider where the feet are and not just overall size. Our microwave goes on a shelf and just barely fit.
Written by a customer while visiting kitchenaid.com