Customer reviews from belkin.com
Belkin - BOOSTCHARGE Pro Wireless Power Bank 5K w/ Qi2, MagSafe Compatible with Kickstand for iPhone 17, 16, 15, 14, and More - White
Average customer rating
3.5
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
18
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
12
36%of customers recommend this product.
(
5 out of
14)
Customer Reviews for Belkin - BOOSTCHARGE Pro Wireless Power Bank 5K w/ Qi2, MagSafe Compatible with Kickstand for iPhone 17, 16, 15, 14, and More - White
Customer Rating
5
I love the stand which works two different ways!
on March 27, 2026
Posted by: LJC777
from San Diego, CA
This Belkin UltraCharge Pro Power Bank is pretty amazing! I love that it has a secure rest so you can place your phone sideways or straight up and down without worrying about it falling. I do like that alot because I can either keep using my phone or at least see if any text or emails are coming in. This charges quickly and the LED display on the side is very convenient to let you know how much of a charge the bank has left I have used this for over a day while I was traveling and my phone always had power. This is really amazing and looks sleek as well comes with a charging cord all you need is a C adapter charging plug for the outlet.
I would recommend this to a friend!
Response from belkin.comBy CustomerService, March 30, 2026
Hi LJC777,
Thank you for sharing your wonderful feedback on the Belkin Magnetic Power Bank with Qi2 15W. We’re thrilled to hear you’re enjoying the versatile stand, fast charging, and the convenience of the LED display. It’s great to know the power bank kept your phone powered throughout your travels and that you appreciate its sleek design and included charging cord. Your support means a lot to us!
Should you need any assistance, feel free to email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Thank you for sharing your wonderful feedback on the Belkin Magnetic Power Bank with Qi2 15W. We’re thrilled to hear you’re enjoying the versatile stand, fast charging, and the convenience of the LED display. It’s great to know the power bank kept your phone powered throughout your travels and that you appreciate its sleek design and included charging cord. Your support means a lot to us!
Should you need any assistance, feel free to email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
High-quality Qi2, but sensitive to heat when used
on March 19, 2026
Posted by: Anonymous
I bought this 10K battery for my travels with an iPhone 16 Pro Max. The build quality is excellent, and it meets the Qi2 standard by delivering a true 15W output, but it’s essential to use it WITHOUT a case to get the best performance. In my tests, with the case on, charging was very slow (17% in 1 hour) due to thermal protection, while without the case it charged up to nearly 40% in the same time, and via USB-C cable it charged 40% in 35 minutes—very fast considering we’re away from home. Pass-through mode works perfectly for charging the iPhone and Apple Watch (via cable) simultaneously overnight. The magnetic force is very strong! My partner and I both have iPhone 16 Pro Maxes, and its capacity was enough to charge both of our batteries. It’s a premium product, but it requires heat management to be efficient. I’m giving it 4 stars only because ugreen has a similar one that comes with a retractable cable.
I would recommend this to a friend!
Response from belkin.comBy CustomerService, March 19, 2026
Hi there,
Thank you for your detailed review of the Belkin Magnetic Power Bank with Qi2 15W. We’re glad to hear you appreciate its premium build quality, strong magnetic force, and reliable performance when charging multiple devices. We also value your insights on heat sensitivity and case usage, as this helps us improve the experience further.
You may email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022 should you need further assistance.
Regards,
Marie
Belkin Support
Thank you for your detailed review of the Belkin Magnetic Power Bank with Qi2 15W. We’re glad to hear you appreciate its premium build quality, strong magnetic force, and reliable performance when charging multiple devices. We also value your insights on heat sensitivity and case usage, as this helps us improve the experience further.
You may email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022 should you need further assistance.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Do not buy
on February 9, 2026
Posted by: Ruben710
from Costa Rica
Super slow charge, doesn’t work at all sometimes, my phone gets super hot, and when the battery its fully charged it barely gets my phone 20%
Response from belkin.comBy Customer Service, February 10, 2026
Hi Ruben710,
Thanks for sharing your honest review of the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K. Rest assured that we have taken note of it.
For troubleshooting assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your honest review of the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K. Rest assured that we have taken note of it.
For troubleshooting assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Does not charge the phone and gets extremely hot.
on December 21, 2025
Posted by: Frank2105
from Chicago
Basically does not work. I can leave this thing on my iPhone for hours and may get 1-2% on the charge. All of the energy seems to be lost in generating heat, as the unit gets uncomfortably hot. Website not helpful. I've tried to file a warranty claim here, but the site directs you to a form that is only for screen protectors.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, December 25, 2025
Hi, Frank2105. We appreciate you sharing your feedback, and we'd like to hear more about this. Please email us at BelkinCares@belkin.com with your contact details and the link to this review so our team can help. We'll wait to hear from you.
Best regards,
JC
Belkin Support
Best regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Not working as expected
on September 12, 2025
Posted by: diegocr21
DO NOT BUY, I bougt this one because travel for work and need a magsafe power bank to stay active all day within my work. This battery is so slow to charge, overheats a lot, consider buy another brand.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, September 14, 2025
Hi, diegocr21, We understand your sentiments. Please email us at BelkinCares@belkin.com with the link on this review post for immediate assistance. Regards, Jean
Belkin Support
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Stopped Working Immediately After Unboxing
on August 25, 2025
Posted by: Katieee
The power bank didn’t work for charging right out of the box.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, August 28, 2025
Hi, Katieee. This is not the experience we wanted you to have with us, and we'd like to hear more about this. Please email us at BelkinCares@belkin.com with your contact details, link to this review, and username. We can't wait to hear from you.
Regards,
JC
Belkin Support
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Overheats Phone
on August 14, 2025
Posted by: boburuncle
from California
I received the 5K power bank with MagSafe and as soon as I connected it to my iPhone 16 it overheated and caused the phone to overheat and stop charging.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, August 14, 2025
Hi boburuncle,
We're sorry this happened to you. Rest assured that we have taken note of your feedback on the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
We're sorry this happened to you. Rest assured that we have taken note of your feedback on the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Works with USB-C, but not with wireless charging
on August 2, 2025
Posted by: NVPhil
The is review in for the BPD009, which appears the same as the BPD008 that is on the Belkin site. It worked for a few times and then stopped working and would not wirelessly charge my device anymore. I have had the unit for a little over 1 month. I tried it on an iPhone 16 Por Max and iPhone 13 Mini. Neither work. I have a case, but tried it on both phones without the case. The USB-C cable works fine, but what is the point of the magnetic charging capability if it doesn't work? I do not recommend this product!
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, August 2, 2025
Hello, NVPhil,
Help is here! Please email us at WemoCares@belkin.com with the details below for further assistance:
• The link on this post
• A copy of the receipt
• A photo of the device
• Your full name
• Your phone number
• Your shipping address in this format
- Street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Help is here! Please email us at WemoCares@belkin.com with the details below for further assistance:
• The link on this post
• A copy of the receipt
• A photo of the device
• Your full name
• Your phone number
• Your shipping address in this format
- Street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com