Customer reviews from Kitchen Aid
KitchenAid - 2-Slice Toaster with Manual Lift Lever - Brushed Stainless Steel
Average customer rating
3.1
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
25
4 Stars
7
3 Stars
13
2 Stars
13
1 Star
19
41%of customers recommend this product.
(
24 out of
58)
Customer Reviews for KitchenAid - 2-Slice Toaster with Manual Lift Lever - Brushed Stainless Steel
Customer Rating
3
FRUSTRATING
on October 20, 2026
Posted by: tufash
I purchased the 2-slice manual toaster (Model KMT2115), and we really like it, except we have had to buy 3 replacement handles for the manual mechanism because they keep breaking or falling off. I have spent half the original cost of the toaster just replacing the handle. I like it enough to consider buying it again, but not until I find out whether they've updated how the handle is attached.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, October 20, 2026
Dear tufash,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#415249445 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#415249445 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply.
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Average toaster
on March 16, 2026
Posted by: Jules
I purchased this toaster because I wanted or thought I was buying quality. It so happens it toasts the same as the brand i replaced it with that I paid 1/2 the price for. I have to pop the bread up 1/2 way through & turn it upside down to toast evenly. It burns one side of English muffins & the other side is lightly toasted. I have purchased 3 kitchen aid stand mixers, actually 4 stand mixers, gave one a long time ago as a gift, 1 hand mixer & now 2 toasters. I’ve been pretty loyal but now not so much with the toaster. Toaster is very disappointing for the price I paid.
Response from Kitchen AidBy KitchenAid Small Appliance, March 16, 2026
Dear Jules,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#381779548 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#381779548 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Sleek and modern
on January 27, 2026
Posted by: Jewel3754
An excellent toaster! There is even browning on both sides of the bread. I love the tone that let's me know the toast is ready. It's sleek and a definite upgrade from my previous 15 year old toaster!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Really a nice piece
on January 11, 2026
Posted by: Cleotus T Cornpone
I bought this in August of 2025. The missing link! This will finish our kitchen appliance makeover and give us the full matching-brand vibe.
Works really well and we love it!
Works really well and we love it!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
SHORT CORD
on December 30, 2025
Posted by: Mom
It's okay, still getting use to it but the cord is too short.
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear Mom,
Thank you for your feedback. While your toaster seems to be functioning as intended. We're sorry to hear it hasn't fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Thank you for your feedback. While your toaster seems to be functioning as intended. We're sorry to hear it hasn't fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Buyer Beware!!!
on December 1, 2025
Posted by: Breeze
Do not buy this toaster, it's garbage. I had a similar toaster from kitchen aide for years. It wasn't toasting evenly anymore so I replaced it with this one. You would think a company like this could master the most basic kitchen appliance. It either burns one side or the other, doesn't toast one or the other at all, bagel function has zero affect. You never know what it's going to do, not toast at all, toast one side only ( while not on bagel), or burn one side to a crisp. It's a complete waste of money.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, December 4, 2025
Dear Breeze,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371438576 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#371438576 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Not Happy
on July 12, 2025
Posted by: Deb
I bought this and it only toasted on one side and that was only on half of the bread, and no I didn’t have the bagel button on. I contacted the company and they send me a new one again only to have this one do the same thing. I’m done.
Response from Kitchen AidBy KitchenAid Small Appliance, July 14, 2025
Dear Deb,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 351780594 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Toaster. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 351780594 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easy to use and durable toaster.
on May 16, 2025
Posted by: Henry6285
from Madison, WI
[This review was collected as part of a promotion.] I like the design and well made of this toaster. KitchenAid is my favorite name.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid