Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Dual Auto Ice Maker - Stainless Steel
Average customer rating
4.8 out of 5
4.8
(298 Reviews)
Open Ratings Snapshot
Rating breakdown 298 reviews
5 Stars
235
4 Stars
55
3 Stars
5
2 Stars
3
1 Star
0
99%of customers recommend this product. 
(
213 out of 215
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Dual Auto Ice Maker - Stainless Steel
Customer Rating
4 out of 5
4
Great looking fridge
on October 6, 2026
Posted by: Andrew
from Brampton, Ontario
[This review was collected as part of a promotion.] Just received my fridge today, and so far so good. Looks great and was at set temperature very quick. The fridge looks great. Really hoping this unit lasts with little major issues. Fingers crossed.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on October 5, 2026
Posted by: Dlke
from Paris, Tennessee
[This review was collected as part of a promotion.] Great icemaking feature. Freezer capacity is great. Three doors make food easily accessible. Water and ice in door is great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on October 4, 2026
Posted by: LarKenn
from Montana
[This review was collected as part of a promotion.] Like the storage capacity and ease of set up for the icemaker and water dispenser. The freezer has a lot of room for extra products.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features!
on October 3, 2026
Posted by: Froggy
from California
[This review was collected as part of a promotion.] Great product! Love the zero clearance!
The water and ice maker is a great feature
We love that the food stays greasy for al long time
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Smart Features
on October 3, 2026
Posted by: Travis
from Dallas
[This review was collected as part of a promotion.] I feel this refrigerator is a huge step up from our previous model. The all around cooling feature allows us to place more perishable items anywhere in the fridge without worry of warm spots. The SmartThings app is a great feature that allows you to monitor temperature and energy usage. The ability to create craft ice is a great feature. The process is relatively quick as well.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on October 3, 2026
Posted by: Lenore
from Morganville, New Jersey
[This review was collected as part of a promotion.] Great product. Spacious, adjustable middle shelves, No finger print is true!! Love the smart app feature
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice cooling
on October 2, 2026
Posted by: Varsity kitchen
from Calgary
[This review was collected as part of a promotion.] Happy with our new fridge. Such an improvement over our old one. Wish there was more of a paper manual show how to use the features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Concerned upkeep for senior citizen
on October 1, 2026
Posted by: Comparative shopper
from Myrtle Beach, SC
[This review was collected as part of a promotion.] Stainless steel does not resist spot or touch; overflow ice drops below in freezer draw; no ice or water catch on front door; cooling is great
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Whenny, Samsung Care, October 14, 2026
We appreciate you taking the time to share your experience with the Samsung refrigerator. For helpful tips on maintaining and troubleshooting the ice maker, please visit: https://www.samsung.com/us/support/troubleshoot/TSG10007221/

Thank you for your feedback and for choosing Samsung. We’re glad to hear the refrigerator is keeping things cool and fresh.

Whenny
Samsung Care
Written by a customer while visiting Samsung US
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