Customer reviews from elementelectronics.com
Element - ENR18TFGCS 17.6 Cu. Ft. Stainless Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
34
4 Stars
10
3 Stars
4
2 Stars
1
1 Star
2
90%of customers recommend this product.
(
36 out of
40)
Customer Reviews for Element - ENR18TFGCS 17.6 Cu. Ft. Stainless Top Freezer Refrigerator - Stainless Steel
Posted by: Violet
Verified Purchase:Yes
Needed one to fit in tight space. This was a good choice
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 9, 2026
Thank you so much for your 5-star review! We’re thrilled to hear that you’re loving your new Element freezer/refrigerator. Your satisfaction means the world to us, and we’re glad it’s keeping everything perfectly fresh and frozen. Thanks for choosing us!
Written by a customer while visiting elementelectronics.com
Customer Rating
1
Inconsistent freezer temp. varies 20+ degrees
on February 20, 2026
Posted by: Brianer
Verified Purchase:Yes
Freezer does not stay cold consistently. 12mos old
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, February 20, 2026
We’re sorry to hear about your experience and appreciate your feedback. Please contact us so we can look into this and make it right. Email our Customer Support team at customerservice@elementelectronics.com - text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
3
Element 17.6 Cu. Ft. Top Freezer Refrig - Black
on May 4, 2026
Posted by: ChrisB1960
I bought this back in February and am happy with it for the most part. Everything works of course. However, I would like to see the shelves be more robust and as well have at least 2 more vertical placement options.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, May 5, 2026
Thank you for sharing your feedback with us! We’re glad to hear that your Element refrigerator has been working well overall since your purchase.
We appreciate your suggestions regarding the shelving. We understand how important sturdy shelves and flexible storage options are for everyday use, and your input about adding more durability and additional height positions is very helpful. We’ll be sure to pass this along to our product team for future improvements.
If there’s anything we can assist you with regarding your current unit, please don’t hesitate to reach out—we’re here to help!
We appreciate your suggestions regarding the shelving. We understand how important sturdy shelves and flexible storage options are for everyday use, and your input about adding more durability and additional height positions is very helpful. We’ll be sure to pass this along to our product team for future improvements.
If there’s anything we can assist you with regarding your current unit, please don’t hesitate to reach out—we’re here to help!
Written by a customer while visiting elementelectronics.com