Customer reviews from elementelectronics.com
Element - ENR18TFGCS 17.6 Cu. Ft. Stainless Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
39
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
2
89%of customers recommend this product.
(
42 out of
47)
Customer Reviews for Element - ENR18TFGCS 17.6 Cu. Ft. Stainless Top Freezer Refrigerator - Stainless Steel
Posted by: Fergie
Verified Purchase:Yes
This is second refrigerator, model ENR18TFGCW, Serial # GC2201623RE000406.
You have serious problem with thermostat controller in freezer..
Usually at night it shuts down and temperature goes up to 30 degrees.
In morning when I opened door for ice temperature kicks back on and Freezer goes to 5 to 10 below zero. Will not stabilize near zero.
You have serious problem with thermostat controller in freezer..
Usually at night it shuts down and temperature goes up to 30 degrees.
In morning when I opened door for ice temperature kicks back on and Freezer goes to 5 to 10 below zero. Will not stabilize near zero.
Response from elementelectronics.comBy Jennifer, Customer Care Department, November 17, 2023
Hi there. We are sorry to hear that you have been experiencing problems with your Element Top Freezer Refrigerator. If you haven't already done so, please reach out to the dealer that you purchased this item from so they can assist you further. If you need additional assistance, please let our customer care team know.
Written by a customer while visiting elementelectronics.com
Posted by: JoeWH
Verified Purchase:Yes
We were looking for a refrigerator to replace the one in the garage and this one worked perfectly. I like the fact you can use as either a freezer or refrigerator. Only disappointment was the glass shelves and since this refrigerator holds mainly drinks and bottled items I was concerned about the weight on each shelf. So far, so good and no problems. One thing to note is I assume the evaporator coils run on the sides and when the unit was originally cooling down, the sides got quite hot to the touch. It seems to be fine now that the eventual temperature was reached and is being maintained.
Response from elementelectronics.comBy Kami, Customer Experience Team, September 22, 2023
Hi Joe. Thank you for the 5-Stars. If you have any questions or concerns reach out to our Customer Service team by emailing us at customerservice@elementelectronics.com - texting us at 888-842-3577 - chat us www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: JoGio
Verified Purchase:Yes
Biggest complaint - no light in the freezer. I knew it was a 'no frills' refrigerator, but don't consider a light in the freezer a 'frill'.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Nancy, Customer Experience Team, August 17, 2023
Hi there. Thanks for reaching out! We’re sorry to hear that you’re unhappy with your new Top Freezer Refrigerator. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Written by a customer while visiting elementelectronics.com
Posted by: Love the USA
Verified Purchase:Yes
Love it! Made in USA! Make more and keep America working!
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, August 9, 2023
Hi there. We’re glad you’re enjoying your Element Top Freezer Refrigerator and hope you continue to for years to come. Please let us know if there is anything we can help you with in the future.
Written by a customer while visiting elementelectronics.com
Posted by: Susan 4558
Verified Purchase:Yes
I bought it for a rental property & they seem to be happy with it.
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, July 20, 2023
Hello Susan. We are so glad you chose our brand and made this purchase. Thank you for the 5-star review, and Welcome to the Element family.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
I love this refrigerator!!! The color and size are perfect. My favorite feature is the interior design...clear shelves and drawers make it so easy to see where your food in located!! Awesome product!
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, July 19, 2023
Hello Bonnie. We are so glad you chose our brand and made this purchase. Thank you for the 5-star review, and Welcome to the Element family.
Written by a customer while visiting elementelectronics.com
Posted by: Rollie F
Verified Purchase:Yes
Cooled right down when plugged in. Keeps my venison, moose, elk, ducks, and coons cool
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, July 19, 2023
Hi Rollie. Thank you for the 5-Stars!
Written by a customer while visiting elementelectronics.com
Posted by: Angelina J.
Verified Purchase:Yes
Looks great in stainless steel. It works great and we are happy with the purchase
I would recommend this to a friend!
Response from elementelectronics.comBy Kami, Customer Experience Team, January 17, 2023
Hi Angelina. We are so glad you were able to bring home an Element 71.6 cu. ft. Top Freezer and that is looks great in your home as well. If we can help with anything in the future, don’t hesitate to get in touch with us.
Written by a customer while visiting elementelectronics.com