Customer reviews from elementelectronics.com
Element - ENR18TFGCS 17.6 Cu. Ft. Stainless Top Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
39
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
2
89%of customers recommend this product.
(
42 out of
47)
Customer Reviews for Element - ENR18TFGCS 17.6 Cu. Ft. Stainless Top Freezer Refrigerator - Stainless Steel
Customer Rating
1
Inconsistent freezer temp. varies 20+ degrees
on February 20, 2026
Posted by: Brianer
Verified Purchase:Yes
Freezer does not stay cold consistently. 12mos old
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, February 20, 2026
We’re sorry to hear about your experience and appreciate your feedback. Please contact us so we can look into this and make it right. Email our Customer Support team at customerservice@elementelectronics.com - text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Violet
Verified Purchase:Yes
Needed one to fit in tight space. This was a good choice
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 9, 2026
Thank you so much for your 5-star review! We’re thrilled to hear that you’re loving your new Element freezer/refrigerator. Your satisfaction means the world to us, and we’re glad it’s keeping everything perfectly fresh and frozen. Thanks for choosing us!
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
It dies the job great! Keeps the food cold and has lots of room!
Response from elementelectronics.comBy Customer Care Team, January 20, 2026
Thank you so much for your 5-star review! We’re thrilled to hear that you’re loving your new freezer/refrigerator. Your satisfaction means the world to us, and we’re glad it’s keeping everything perfectly fresh and frozen. Thanks for choosing us!
Written by a customer while visiting elementelectronics.com
Posted by: Beverly
Verified Purchase:Yes
It's a nice refrigerator fairly quite . Should of got one with freezer on the bottom
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, December 1, 2025
Thanks for the 4 stars! We’re glad you’re enjoying your new refrigerator — and we’re always looking for ways to make it a full 5-star experience next time.
Written by a customer while visiting elementelectronics.com
Posted by: Sharon M
Verified Purchase:Yes
Purchased as secondary fridge in finished basement with bar. Perfect size! Perfect everything!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, December 1, 2025
We truly appreciate your 5-star rating and positive feedback! It’s wonderful to know that your freezer/refrigerator is performing to your expectations. Thank you for trusting our brand — we’re always here if you need support or have any questions in the future.
Written by a customer while visiting elementelectronics.com
Posted by: Nana C
Verified Purchase:Yes
We purchased the Element refrigerator for our garage. The freezer and refrigerator both do an excellent job cooling and freezing on the recommended settings.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, October 28, 2025
Thank you for your 5-star review! We are so glad that your new Element freezer and refrigerator works great in your garage! It is always nice to have extra room for all your goodies!
Written by a customer while visiting elementelectronics.com
Posted by: HeatherC82
Verified Purchase:Yes
Great Service and nice looking refrigerator. Put it in an apartment and renter loves it!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 29, 2025
Hi Heather. We are so happy to hear that your new Element refrigerator has impressed you with its quality. We are so glad that you are finding it to be a great addition to your home.
Written by a customer while visiting elementelectronics.com
Posted by: Neil 7
Verified Purchase:Yes
Could keep thinks a little colder. I like my beer and pop on the verge of freezing. So mite be asking for little to much!!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 29, 2025
Thank you for taking the time to leave a review of your new Element Refrigerator. We would love to see if we could turn your 4-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please reach out to us at 888-842-3577, email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com
Written by a customer while visiting elementelectronics.com