Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.5
(962 Reviews)
Rating breakdown 962 reviews
5 Stars
643
4 Stars
206
3 Stars
64
2 Stars
26
1 Star
23
91%of customers recommend this product.
(
779 out of
858)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
3
Functional
on July 27, 2021
Posted by: Bingolly
from Las Vegas
Small but functional. Nothing fancy. If you are looking for economy and size.
No, I would not recommend this to a friend.
Response from manufacturerBy Mike@Haier, Haier, July 28, 2021
Hello,
Thank you so much for taking the time to review your refrigerator. We're happy to hear that your refrigerator is working fine. If you need anything, please let us know. All the best! Mike@Haier
Thank you so much for taking the time to review your refrigerator. We're happy to hear that your refrigerator is working fine. If you need anything, please let us know. All the best! Mike@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Very excellent features
on July 27, 2021
Posted by: poco
from mineola ny
I am very satisfied with this purchase. I feel confident that it will do the job .
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
working just fine
on July 28, 2021
Posted by: tim75
from tiro, ohio
Only thing wrong is the Hotpoint emblem is upside down
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Much more convenient
on July 29, 2021
Posted by: Cathy31
from New Mexico
I replaced the gas/electric fridge in my rv with this residential fridge and it has so much more room in it. So far I'm very happy with it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Like it!
on July 30, 2021
Posted by: cshepherd6
from Kansas City, Missouri
Very nice size, just what I wanted for my small kitchen. Plenty room for two people.
Keeps very cold for veggies and frozen food.
Keeps very cold for veggies and frozen food.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great for small spaces
on July 31, 2021
Posted by: Sharon teach
from Tulsa, ok
This fit my space in utility room and provides me with extra storage when my refrigerator in kitchen is full.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Disappointed
on August 1, 2021
Posted by: javan
from indiana
Only one control for temperature in refrigerator...did not realize this until I had in my home. What you set for refrigerator is also what you set for freezer. Does not freeze everything well...example...does not freeze ice cream completely.
No, I would not recommend this to a friend.
Response from manufacturerBy Mikayla@Hotpoint, Hotpoint_Appliances, August 4, 2021
Hello there - Thanks so much for taking the time to write a review. We hate to hear of your disappointment with your refrigerator's temperature control and we apologize for any inconvenience it may cause. As we always work to improve our products, we'll be sure to share your feedback with our refrigeration design team.
The ideal temperature setting is the midpoint on the temperature control. For every 1/8" turn, you change the target temperature by two degrees. Please allow at least 24 hours for the temperature to reach the desired setting. If the freezer isn't freezing your foods properly, make sure that both the refrigerator and freezer contain a reasonable food load.
We hope that this helps. All the best! -Mikayla@Hotpoint
The ideal temperature setting is the midpoint on the temperature control. For every 1/8" turn, you change the target temperature by two degrees. Please allow at least 24 hours for the temperature to reach the desired setting. If the freezer isn't freezing your foods properly, make sure that both the refrigerator and freezer contain a reasonable food load.
We hope that this helps. All the best! -Mikayla@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
1
NOT HAPPY
on August 2, 2021
Posted by: eah3
from Providence, RI
Bought this fridge under pressure....not many available for quick delivery due to pandemic.
There is not a separate temperature control for the freezer. It is already accumulating ice after only 3 weeks at 2.5 setting out of 5.
There is not a separate temperature control for the freezer. It is already accumulating ice after only 3 weeks at 2.5 setting out of 5.
Would NOT recommend this product!
No, I would not recommend this to a friend.
Response from manufacturerBy Mikayla@Hotpoint, Hotpoint_Appliances, August 6, 2021
Hi there - Thanks for taking the time to write a review. We hate to hear that you aren't pleased with your refrigerator and that it's starting to create frost. This isn't something we would expect from a new unit and we do apologize. Your comments about the temperature control are greatly appreciated. As we always work to improve our products, we'll be sure to share your feedback with our product design team.
Frost inside the freezer typically indicates that the door is not properly sealing, or has been left open. If frost is found, clear it using a plastic spatula and towel, then check to ensure the door is closing properly.
Thanks again! -Mikayla@Hotpoint
Frost inside the freezer typically indicates that the door is not properly sealing, or has been left open. If frost is found, clear it using a plastic spatula and towel, then check to ensure the door is closing properly.
Thanks again! -Mikayla@Hotpoint
Written by a customer while visiting manufacturer