Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.5
(962 Reviews)
Rating breakdown 962 reviews
5 Stars
643
4 Stars
206
3 Stars
64
2 Stars
26
1 Star
23
91%of customers recommend this product.
(
779 out of
858)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
3
Arrived DOA
on April 1, 2021
Posted by: LRS54
from Oneonta, NY
My unit blew warm air after it was installed and would not cool down. I found the compressor starter relay was detached, I pushed it on and it began to cool. Also, the fan in the freezer compartment was making a horrible noise and had to be adjusted.
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, April 2, 2021
Hello- We are very sorry to hear your refrigerator arrived damaged. We apologize for your inconvenience and hope that this has been resolved for you now. If you have any issues in the future, please reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Great fridge
on April 1, 2021
Posted by: NattH
from Lorain, Oh
I like that its not to high where I can't reach the top of it.
I would recommend this to a friend!
Response from manufacturerBy Mike@Haier, Haier, May 13, 2021
Hi there,
Thank you so much for taking the time to review your refrigerator. We're happy to hear that it's just the right height for you! We can definitely understand how that would be annoying. Let us know if you need anything. Take care! Mike@Haier
Thank you so much for taking the time to review your refrigerator. We're happy to hear that it's just the right height for you! We can definitely understand how that would be annoying. Let us know if you need anything. Take care! Mike@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
had same model before
on April 2, 2021
Posted by: Gimpy
from NC
I had the same model before and it lasted 10 or more years until the freezer part stopped working. It is a second back up refrigerator for me. I chose to purchase it again as it is a very dependable refrigerator for my needs.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Top Freezer Door May Open
on April 3, 2021
Posted by: Rayj00
from Wimauma, Fl.
If the bottom door is slammed slightly, the freezer door will open for some reason? Why?
I would recommend this to a friend!
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, April 6, 2021
Hello- We appreciate you reaching out to us. We are happy to help! It is not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming a door shut forces air from one cavity into the other, often pushing the second door open. This is normal.
Please see the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
We hope this is helpful! Thank you! Joyce@Hotpoint
Please see the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
We hope this is helpful! Thank you! Joyce@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
So far so good
on April 6, 2021
Posted by: Richie 55
from Southport N C
Has nice features and will save us energy costs over my old twenty year old fridge.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Nice
on April 6, 2021
Posted by: Short stuff
from 819 Grantville Lane
I got this yesterday and it runs more than it's off. How is it supposed to save money?
Written by a customer while visiting manufacturer
Customer Rating
4
Just Fits Space
on April 6, 2021
Posted by: Gma Barb
from Southern Minnesota
Bought this refrigerator to replace our "extra" one! It fits in the space, the right size, but best of all it takes up less space. Just what we need for extra supplies of our favorite beverages. The freezer area is perfect for extra ice cream too. A good buy & the delivery people took away our big old refrigerator.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Refrig
on April 8, 2021
Posted by: MM97
from Duxbury, MA
This refrigerator is working great and meets our needs. We are happy with it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer