Customer reviews from manufacturer
Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.5
(962 Reviews)
Rating breakdown 962 reviews
5 Stars
643
4 Stars
206
3 Stars
64
2 Stars
26
1 Star
23
91%of customers recommend this product.
(
779 out of
858)
Customer Reviews for Hotpoint - 15.6 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5
Beautiful white color
on January 2, 2021
Posted by: Anonymous
from NJ
I bought this a month ago and I have had no issues with it it seems to keep everything nice and cold.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Motor sounds ill.
on January 2, 2021
Posted by: 246Louise
from Decatur
I've been happy with the refrigerator but it just sounds like it's already on it's last legs.
No, I would not recommend this to a friend.
Response from manufacturerBy John@Hotpoint, Hotpoint Appliances, January 5, 2021
Hello 246Louise - Thank you for choosing Hotpoint. We're happy to hear the refrigerator has done well so far and would be happy to help with the noise you are experiencing. Please have a look at this helpful article about noises from refrigerators: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the noise does not sound normal, please contact service at 1-800-432-2737 or schedule online here: https://www.hotpoint.com/appliance-support/?_ga=2.251799818.2067310479.1609769164-1701951476.1564072784
Keep in touch! - John@Hotpoint
If the noise does not sound normal, please contact service at 1-800-432-2737 or schedule online here: https://www.hotpoint.com/appliance-support/?_ga=2.251799818.2067310479.1609769164-1701951476.1564072784
Keep in touch! - John@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Just right!
on January 2, 2021
Posted by: Animal
from New Mexico
Perfect fit for my kitchen space & the price was right!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
GREAT FEATURES
on January 3, 2021
Posted by: KRFH
from SAN FRANCISCO
BOUGHT THIS UNIT TO REPLACE A MUCH OLDER ONE AND AM VERY HAPPY WITH ITS PERFORMANCE SO FAR
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Just Right
on January 3, 2021
Posted by: AnneS
from Charleston, WV
We bought this to replace another refrigerator amd it was agreat choice.
Written by a customer while visiting manufacturer
Customer Rating
4
LOVE MY NEW FRIDGE
on January 4, 2021
Posted by: Winter escape
from Desert Hot Springs, CA
Had to replace a very old fridge in a tiny space. This model gave us a bit more cu ft and ft the space. It was hard to find these specs in fridges. Lots of freezer room, love the freezer shelf. Fridge door shelves hold lots of food. It is quiet, a plus since it sits near the bedroom.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great new refrigerator with all the shelves, etc.
on January 5, 2021
Posted by: lfordb
from Rhode Island
I bought this a month ago and it arrived today. My 25 year old refrigerator (in a rental apartment) had busted shelves, no vegetable bins, etc. So I treated myself to a new refrigerator with more room, two intact shelves, intact door shelves in both refrigerator and Freezer, not to mention wonderful vegetable bins, et. What a joy that will last the rest of my life...not to mention the gaskets are fresh and clean and not covered with mold and mildew.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Awkward vent for freezer
on January 5, 2021
Posted by: raw917
from RI
Purchased this in September and when it arrived the cool vent in the freezer is in the back of the top shelf. You can not put food in front of the vent because if you do all the frozen food in the freezer will start to defrost. And also some times when you close the refrigerator door the freezer door will pop open.
No, I would not recommend this to a friend.
Response from manufacturerBy Mikayla@Hotpoint, Hotpoint_Appliances, January 11, 2021
Hi there, Raw917 - Thanks for the review. We hate to hear of the trouble you've had with your refrigerator and are surprised this would happen. We suggest taking advantage of the warranty by scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737. Feel free to reach out to us at the "Contact Us" link on our website. Thanks again for the feedback. Best wishes! -Mikayla@Hotpoint
Written by a customer while visiting manufacturer