Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(98 Reviews)
Open Ratings Snapshot
Rating breakdown 98 reviews
5 Stars
63
4 Stars
18
3 Stars
8
2 Stars
4
1 Star
5
83%of customers recommend this product. 
(
57 out of 69
)
Best Buy Privacy Policy
Customer Reviews for Bosch - 500 Series 36 in. Wide 21.6 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with External Water - Stainless Steel
Customer Rating
5 out of 5
5
Our new fridge is great (and quiet)!
on April 11, 2026
Posted by: Melandre
(This review was collected as part of a promotion.) We completed a kitchen renovation and took the opportunnity to replace our appliances. Along with a new Bosch dishwasher, we also decided to upgrade to a Bosch 500 Series Counter-Depth. This fridge is soooo quiet compared to our previous one, it also looks very modern. We like the lighting inside which is all along the sides and not just on top. The ice-making and dispensing capabilities is also a big plus. So far, we are very happy with our purchase and being a Bosch, we are confident it will serve us well for may years to come!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Worth the money
on April 9, 2026
Posted by: Paul
[This review was collected as part of a promotion.] Our Bosch refrigerator has met and exceeded our expectations.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Easy to clean fingerprints, cold temperature
on April 7, 2026
Posted by: Denise
[This review was collected as part of a promotion.] Easy to clean fingerprints, keeps things fresh longer, easy access to everything!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Beautiful fridge
on April 6, 2026
Posted by: Kate
[This review was collected as part of a promotion.] I've had this fridge for 2 months, and love the look and feel. The doors open so smoothly, and I love the in-door water and ice dispenser. Very easy to use!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3 out of 5
3
Refrigerator Hazzle
on April 4, 2026
Posted by: Irene
We just received our Bosch refrigerator a month ago. Everything seems fine but suddenly the ice maker stopped working. Terrible.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, April 7, 2026
Hi and thanks for your review. We understand that your experience has fallen short of your expectations, and we deeply apologize for any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Excellent fridge
on March 31, 2026
Posted by: Maxwell
[This review was collected as part of a promotion.] Everything is running smoothly. We're very happy.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Couldn't be more pleased!
on March 30, 2026
Posted by: Vince
[This review was collected as part of a promotion.] We replaced our Kitchen Aid appliances after all of them had major issues in only a few years. The 500 Series Refrigerator has been exceptional! First, oddly enough, even though it states smaller cu. ft. than the KA, it has way more usable cu. ft. I hated counter depth, but my wife insisted, and this one has changed my mind! The water filter is also superior as we no longer smell chlorine like we did with the KA. The app is also handy for knowing when to replace filters, etc. Overall super pleased with this purchase.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Good Refrigerator
on March 30, 2026
Posted by: Irene
We bought our Bosch refrigerator a month ago and so far so good. It makes ice so fast. And it has so much space than I expected.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
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