Customer reviews from Versuni
Philips - Baristina Espresso Machine - natural white with ash wood portafilter, automatic grinder, (BAR302/20) - White with Ash Wood Handle
Average customer rating
4.2
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
60
4 Stars
11
3 Stars
2
2 Stars
0
1 Star
14
64%of customers recommend this product.
(
14 out of
22)
Customer Reviews for Philips - Baristina Espresso Machine - natural white with ash wood portafilter, automatic grinder, (BAR302/20) - White with Ash Wood Handle
Customer Rating
5
Fast and easy automatic espresso!
on May 28, 2025
Posted by: Lena
Gender:Female
[This review was collected as part of a promotion.] gifted by Philips - I wasn't sure what to expect from this machine, but it works so fast and conveniently! I didn't want to deal with the hassle of more manual espresso machines nor the pods style that is so wasteful. The best part of the Baristina is that you can use any beans you want and have it automatically grind, tamp, and brew in a few minutes. The matching Milk Frother also works so quick and has a hot or cold option depending on your latte type. This is perfect for both frothy hot lattes and a thick cream top iced latte! If you are a coffee lover who wants something easy, high quality, and more sustainable, Baristina fits the bill.
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
1
Baristina spare parts
on October 16, 2025
Posted by: mitig
from Cape Canaveral
Gender:Male
Ther portafilter handle is broken , how can I oprder a replacment , no option to add into the cart .
Response from VersuniBy NAM Consumer Care, October 17, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about the broken Portafilter handle .Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. You can also visit this website for parts and accessories:https://philips.encompass.com
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about the broken Portafilter handle .Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you. You can also visit this website for parts and accessories:https://philips.encompass.com
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
1
Poor web site!
on November 3, 2025
Posted by: flap
Gender:Male
I need to buy a this part but unfortunately the web site doesn't allow me. Moreover, I dont live in US, but i bought my Baristina there when I was traveling. As this product is not officialiy distributed in my country, my unique way to solve this is buying through this web site! Please, i just wanna buy it! Help me to allow me to use my Baristina again!
Response from VersuniBy NAM Consumer Care, November 4, 2025
Thank you for reaching out! We completely understand how important it is to keep your Baristina working. At this time, we can only provide support for parts and accessories within the U.S. and Canada through our Encompass website. Since the product isn’t officially distributed in your country, we’re unable to process orders outside these regions. We truly appreciate your understanding and love for our product!" Please feel free to give us a call at this number +1 833 737 1212. from Monday- Friday between 9 AM-5 PM and we will try to see how we can help you through this.
Written by a customer while visiting Versuni
Posted by: Gary S
Verified Purchase:Yes
Easy to set up and even easier to use. Better yet, it is fairly quiet compared to other models.
I would recommend this to a friend!
Written by a customer while visiting Versuni
Customer Rating
1
Waste of money
on January 7, 2026
Posted by: GHenao
from Miami
Gender:Male
I am so frustrated with this machine. While the power still turns on fine, the actual performance has completely failed after only 4 months.
It has become a total mess to use. The grinder barely puts out enough coffee for a shot, and when I try to brew, it leaks all through the portafilter. The worst part is the 'soupy' mess it leaves behind; there is more water left sitting in the portafilter than there is espresso in my cup.
It has become a total mess to use. The grinder barely puts out enough coffee for a shot, and when I try to brew, it leaks all through the portafilter. The worst part is the 'soupy' mess it leaves behind; there is more water left sitting in the portafilter than there is espresso in my cup.
Response from VersuniBy NAM Consumer Care, January 8, 2026
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Versuni
Customer Rating
1
Read the other reviews, dont buy it. Only lasted f
on February 11, 2026
Posted by: HATE_THIS_MACHINE
Read the other reviews, dont buy it. Only lasted few months before protafilter started leaking like rest of the people.
Response from VersuniBy NAM Consumer Care, February 13, 2026
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Written by a customer while visiting Versuni
Customer Rating
1
Espresso is NOT hot at all.
on February 16, 2026
Posted by: Jody
from Austin, TX
Gender:Male
I was so excited to get this machine to replace my Keurig, but now I am thoroughly disappointed. While it works at grinding and brewing, the water is not hot at all. It is lukewarm at best. The water out of my kitchen faucet is hotter than the water from the machine. My old Keurig had hotter water as well, so hot that I had to wait a few minutes to sip it. I thought espresso machines were supposed to be super hot? I have watched videos of this machine, and they stated that the water was very hot. Maybe that is the reason these machines are now reduced. I think this is a fatal flaw for a machine at such a high price point. At the very least, it should have a water temperature adjustment option. And running a "blank cycle" or preheating my cup should NOT be an option.
I hope Philips corrects this flaw in their next version because this is unacceptable.
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, February 18, 2026
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback.
You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences.
Thanks again for your input.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine and our support process. Your utmost satisfaction is extremely important to us as we constantly strive to grow and improve based on feedback.
You review has been documented in our continuous improvement flow, and will be taken into account as we work to turn houses into homes through innovation, and effortless experiences.
Thanks again for your input.
Written by a customer while visiting Versuni
Customer Rating
1
If there's a problem with the coffee machine, ther
on February 21, 2026
Posted by: hami
from CA
Gender:Female
It's been about two years since I bought it, but I use it alone and use it two or three times a month. However, steam is already generated in the portafilter and water is leaking when extracting coffee. Also, when coffee extraction is finished, the coffee powder should be in a clump in the portafilter, but it is full of water. At first, I thought the portafilter was defective and tried to buy it, but they don't sell just the portafilter. If only the filter is broken, I have to buy the entire coffee machine again.
No, I would not recommend this to a friend.
Response from VersuniBy NAM Consumer Care, February 23, 2026
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
Additionally, we also wanted to let you know that portafilters are available for purchase separately. You can find parts and accessories for your machine on our partner website: Philips.encompass.com.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Baristina Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
Additionally, we also wanted to let you know that portafilters are available for purchase separately. You can find parts and accessories for your machine on our partner website: Philips.encompass.com.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays
Written by a customer while visiting Versuni