Customer reviews from kitchenaid.com
KitchenAid - 27 inch Built-In Single Electric Wall Oven with Air Fry Mode - Black Stainless Steel
Average customer rating
3.5
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
15
4 Stars
7
3 Stars
7
2 Stars
4
1 Star
6
70%of customers recommend this product.
(
21 out of
30)
Customer Reviews for KitchenAid - 27 inch Built-In Single Electric Wall Oven with Air Fry Mode - Black Stainless Steel
Customer Rating
3
No Wi-FI
on January 29, 2025
Posted by: Rberger11
[This review was collected as part of a promotion.] Great oven, however, it states that it has Wi-Fi and it does not
Written by a customer while visiting kitchenaid.com
Customer Rating
3
disappointed
on January 8, 2025
Posted by: Misstookla
from Chicago, IL
[This review was collected as part of a promotion.] So far am not that happy with my oven. The door flops down on the left side when closing, Also just used the oven to bake something and to my surprise hot air was blowing out from the bottom of the oven door.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Emblems not centered
on January 6, 2025
Posted by: Anonymous
from Michigan
[This review was collected as part of a promotion.] Love the oven but wonder why my emblem on the door is not centered. Does not look right
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Poor instructions especially regarding probe
on January 3, 2025
Posted by: Overpriced but acceptable
[This review was collected as part of a promotion.] Not as good as the one it replaced which was a different manufacturer
Written by a customer while visiting kitchenaid.com
Customer Rating
1
BUYER BEWARE
on January 2, 2025
Posted by: Anonymous
from North carolina
I can't belive I spent all that money on an oven that won't get up to temperature. I called the salesmen and was told that's how it works. WHAT? It works by not getting to temp? Even after calibration, it's still off. At 425, it will barley get to 300. I have a brand new temperature gage inside. What a crappy product. With no recourse for me and no help from the store! Spend your money elsewhere.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 6, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 651392.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great oven but door doesn’t close smoothly
on December 5, 2024
Posted by: Dhawkins46
from Indiana
[This review was collected as part of a promotion.] I would have given this a 5 but there is something weird about the way the door closes. It does not close smoothly but tends to move slightly to the right and then closes. It may be that the install was not done correctly I don’t know.
I cooked my first thanksgiving turkey in it this year using the convection bake and the turkey was beautiful and delicious. Love the air fry also.
I cooked my first thanksgiving turkey in it this year using the convection bake and the turkey was beautiful and delicious. Love the air fry also.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New Features
on December 2, 2024
Posted by: Morninlite
[This review was collected as part of a promotion.] I love all KitchenAid products; my new addition is the replacement of my old oven. It was perfect for my Thanksgiving dinner!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Careful! This oven is not SMART. No app control.
on November 16, 2024
Posted by: Anonymous
from Colorado
Just purchased this oven and was disappointed to learn that it is not "Smart" and does not offer app control even though the specifications say it works with an app and supports alexa. Very disappointing. I would not have purchased this oven (And the other appliances to go with it) had I know. Kitchenaid, please fix your specs.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 18, 2024
Thank you for sharing your experience with us. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Oven model/serial number, and reference Case # 625084.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com