Customer reviews from kitchenaid.com
KitchenAid - 48 in. Wide 29.4 cu. ft. Built-In Side-by-Side Refrigerator with Exterior Water and Ice Dispenser with Measured Fill - Stainless Steel
Average customer rating
3.8 out of 5
3.8
(10 Reviews)
Open Ratings Snapshot
Rating breakdown 10 reviews
5 Stars
4
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
0
50%of customers recommend this product. 
(
3 out of 6
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - 48 in. Wide 29.4 cu. ft. Built-In Side-by-Side Refrigerator with Exterior Water and Ice Dispenser with Measured Fill - Stainless Steel
Customer Rating
5 out of 5
5
Great Refrigerator with Good Interior Size
on July 28, 2026
Posted by: Brink
[This review was collected as part of a promotion.] We love the spacious interior.
We have not tried the serving tray, but it looks nice.
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Refrig is fine. Ice maker not so much.
on July 25, 2026
Posted by: SuzyinAZ
[This review was collected as part of a promotion.] This is a replacement for another 48 inch that lasted 8 years. The old model had an excellent ice maker. This one - very disappointed. I have to buy 14 lbs of ice every two weeks. It’s summer in Arizona. We use ice for our water and there are only 3 of us in the home. The refrigerator itself is fine.
Written by a customer while visiting kitchenaid.com
Customer Rating
2 out of 5
2
Disappointed
on July 18, 2026
Posted by: Vikster22
I have had multiple repair personnel out to repair my ice maker with NO success. It’s sad but what can I do.
Other than that the frig works great but don’t get the ice maker feature.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care, July 20, 2026
We sincerely appreciate you taking the time to share your experience with us. We can certainly understand how frustrating it is to have issues with your ice maker, and we are truly sorry for the inconvenience this has caused with your KitchenAid® Refrigerator. We genuinely care about getting this resolved for you and would appreciate the opportunity to help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
We’re looking forward to hearing from you.
Warmly,
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2 out of 5
2
Love the look
on July 7, 2026
Posted by: Kt2000
[This review was collected as part of a promotion.] Looks amazing in my kitchen, however I can only give 2 stars as it is very noisy.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care, July 7, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your KitchenAid® Refrigerator and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: http://spr.ly/6427BED0rF
Instagram: http://spr.ly/6428BED0r2
Live Chat: http://spr.ly/6429BED0rN (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 984006.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Very modern
on July 6, 2026
Posted by: Modern
[This review was collected as part of a promotion.] I love how cold the fridge and freezer get! I appreciate the space inside where I’m able to put my organizers inside as well. All around good appliance I would like for the ice maker to make more of a nugget shape that was be a nice addition for the price.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Our favorite refrigerator
on June 12, 2026
Posted by: cool man
[This review was collected as part of a promotion.] I pretty much love everything about our KitchenAid built-in side-by-side refrigerator. It is my favorite refrigerator of all the ones we've owned, and after 18 moves, that's a lot of refrigerators. I love the design, the textured doors, the handles with ridges, and the fact that it doesn't show fingerprints. It is spacious, so we finally don't need a second refrigerator in the garage. I like the external water and ice dispensing. The adjustable shelves in the freezer and refrigerator main compartment, as well as inside both doors, provide a lot of flexibility for storage. The only thing I don't like is the ice dispensing because it does not stop when you pull the glass, whatever you are putting ice in, away; you have to keep the container under the ice dispenser until it stops dropping cubes...or you can pick them up off the floor.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Great appearance and features
on June 12, 2026
Posted by: Bobblehead
[This review was collected as part of a promotion.] Absolutely the best refrigerator I've ever owned it is a built-in looks amazing the inside is nicest and brightest that I've ever had It keeps Everything cold and frozen as it should Definitely top-of-the-line appliance
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Love the size!!
on June 12, 2026
Posted by: Momlife10
[This review was collected as part of a promotion.] Needing bigger than a regular size fridge? This one is PERFECT. So much space for my family of 3 boys.
Written by a customer while visiting kitchenaid.com
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