Customer reviews from elementelectronics.com
Element - ENR18TFGCW 17.6 Cu. Ft. Top Freezer Refrigerator - White
Average customer rating
4.4 out of 5
4.4
(58 Reviews)
Open Ratings Snapshot
Rating breakdown 58 reviews
5 Stars
39
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
2
89%of customers recommend this product. 
(
42 out of 47
)
Best Buy Privacy Policy
Customer Reviews for Element - ENR18TFGCW 17.6 Cu. Ft. Top Freezer Refrigerator - White
Customer Rating
5 out of 5
5
Very Quiet
on June 10, 2026
Posted by: LLLL
Verified Purchase:Yes
This refrigerator is so quiet; the previous Whirlpool was very loud in its cycles and I've yet to hear this refrigerator cycle. We have a tunnel kitchen and it took some searching but after over 30 years this fridge is the first wheras the door opens fully without hitting the counter; granted it is a smidgen smaller than previous but thus far have not found any difference in space. Have only had for a bit over a month but so far am very happy with this purchase.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamJune 11, 2026
Thank you for your detailed feedback! We're delighted to hear that you're enjoying the quiet operation of your new Element refrigerator and that its design fits so well in your kitchen. It's great to know you're finding the space meets your needs and that you're happy with your purchase after the first month. We appreciate your support and hope you continue to enjoy your refrigerator for years to come.
Written by a customer while visiting elementelectronics.com
Customer Rating
3 out of 5
3
Hard to open
on June 6, 2026
Posted by: Keith B
Verified Purchase:Yes
Nice shelves, keeps good temperature. The door is very hard to open. The grab should be on the side like the 18 CF model.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care TeamJune 10, 2026
Thank you for your feedback on your Element refrigerator! We're glad to hear you're happy with the shelves and temperature performance. We appreciate your comments regarding the door design and will share your suggestion with the appropriate teams for consideration. If you need any assistance, please feel free to contact our support team.
Written by a customer while visiting elementelectronics.com
Customer Rating
4 out of 5
4
Home Owner
on June 1, 2026
Posted by: TeeTee
Verified Purchase:Yes
Small, but perfect for the space. I love the look
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamJune 1, 2026
There is nothing we love more than to hear from happy customers such as yourself. It is so wonderful to hear that your Element refrigerator has provided you with a 5-star experience.
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
Perfect freezer fridge duo
on May 24, 2026
Posted by: LucindaH
Verified Purchase:Yes
Freezer fridge is perfect size for our family of 3
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamMay 26, 2026
Thank you so much for your 5-star review! We’re thrilled to hear that you’re loving your new Element freezer/refrigerator. Your satisfaction means the world to us, and we’re glad it’s keeping everything perfectly fresh and frozen. Thanks for choosing us!
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
ELEMENTS Refrigerator
on May 22, 2026
Posted by: Anonymous
Verified Purchase:Yes
I am.very pleased with my new Refrigerator it just the right size for my house
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamMay 26, 2026
There is nothing we love more than to hear from happy customers such as yourself. It is so wonderful to hear that your Element refrigerator has provided you with a 5-star experience.
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
Garage Fridge Replacement
on May 18, 2026
Posted by: Another Happy Customer
Verified Purchase:Yes
Very happy with purchase - good quality and excellent price compared to competition. In the garage, so ambient temps are alot warmer than the house, but at "normal" settings, everything is good and cold, and freezer definitely does its job.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamMay 19, 2026
Thank you for sharing your experience! We’re delighted to hear that you’re very happy with your Element top freezer refrigerator and that you found it to be both high quality and a great value compared to the competition. It’s also wonderful to know it’s performing well in your garage environment and keeping everything cold with ease. We truly appreciate your feedback and thank you for choosing Element!
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
Cost Effective!
on May 15, 2026
Posted by: Melissa P
Purchased an Element Refrigerator for a short term vacation rental. It was a cost effective improvement, much larger that what was there and didn't break the bank!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamMay 15, 2026
We truly appreciate your 5-star rating and positive feedback! It’s wonderful to know that your new Element freezer/refrigerator is performing to your expectations. Thank you for trusting our brand — we’re always here if you need support or have any questions in the future.
Written by a customer while visiting elementelectronics.com
Customer Rating
3 out of 5
3
Element 17.6 Cu. Ft. Top Freezer Refrig - Black
on May 4, 2026
Posted by: ChrisB1960
I bought this back in February and am happy with it for the most part. Everything works of course. However, I would like to see the shelves be more robust and as well have at least 2 more vertical placement options.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamMay 5, 2026
Thank you for sharing your feedback with us! We’re glad to hear that your Element refrigerator has been working well overall since your purchase.

We appreciate your suggestions regarding the shelving. We understand how important sturdy shelves and flexible storage options are for everyday use, and your input about adding more durability and additional height positions is very helpful. We’ll be sure to pass this along to our product team for future improvements.

If there’s anything we can assist you with regarding your current unit, please don’t hesitate to reach out—we’re here to help!
Written by a customer while visiting elementelectronics.com
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