Customer Reviews for Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - White
Customer Rating
1
Oven won't keep temperature
on February 19, 2025
Posted by: Beckymo
I bought this less than 2 weeks ago. Since day one the oven doesn't keep temperature. You set it to 350, it reaches the temperature and then slowly drops in temperature unless you constantly reset it. Called to have it replaced within 72 hours and was told can't be replaced until their service man comes and evaluates it, but can't fit me in until March 3rd. So a family of four is without an oven for 3.5 weeks just to see the service person, then I'm sure we will have to wait for a new one... it's been a huge expense trying to manage meals and no help from the company. Very displeased.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Rox, Online Outreach Specialist, February 25, 2025
Hello, Beckymo! We're very sorry to hear about your experience with your oven and the delay in service. We understand how frustrating it must be to go without a working oven, especially for a family. While our policy requires a technician to assess the issue before a replacement, we recognize the inconvenience this has caused you.
We’d like to assist in any way possible. Please reach out via live chat at Frigidaire.ca or call 1 (800) 265-8352, Monday–Friday, 8:30 AM–8:00 PM EST, so we can look into possible solutions to expedite the process. -Rox
Purchased a couple of weeks ago, my wife loves the simplicity and lack of widgets that can screw up. Was the style and look we wanted and reasonably priced. Reviews all said Frigidaire as one of the most reliable so we trusted that!
I bought this stove a month ago so far no issues. It’s easy to clean and looks pretty. The options are very simple so no complications. So far so good. Oven heats up fast and food is cooked evenly. I am so happy with my purchase as my other stove was very old and the burners did not work well.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 19, 2025
Hi, Celi. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well and you love every design and functionality of it. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
This stove is a solid choice for those who are looking for a well performing stove top and oven. Temps are consistent and even. Baking and roasting come out well. No complaints.
My stove happens to sit at the end of my cabinets. I would appreciate it if the sides were as nicely finished as the front. Or an option to purchase a side panel to make it look better. Does not impact performance, it just looks cheap.
We purchased this appliance about a month ago, and we've been very pleased with its functionality and options. All the burners heat up quickly and cook food thoroughly. This appliance is from a trusted name brand, and we're happy with our purchase!
Great and nest model. In enjoying these new applicances so far
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 17, 2025
Hi, Nina. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well and you enjoy using every functionality of it. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth