Customer Reviews for Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - White
Customer Rating
3
Affordable modern designed stove
on December 2, 2024
Posted by: Jaywalking
[This review was collected as part of a promotion.] Very affordable, sleek, modern and simple designed stove. Easy to use. Only issue is the oven still smells like plastic when using it. Not sure if this will go away after a few months, but my asthma is irritated by the odor.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 3, 2024
Hello there. We're glad that overall you're happy with the design of your range. We always care about every consumer having quality and easy-to-use appliances at home. The scent will fade with regular use, and we hope we make you feel more satisfied with your appliance. If you need more assistance, feel free to connect with us via live chat at Frigidaire.com or via phone at (800) 374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
[This review was collected as part of a promotion.] The cooktop is great. The oven is a different story. Trouble getting to temp and holding temp once there. Cooking times seem to be quite different with past, familiar recipes. After attempting to reset following owner’s manual instructions, we asked for service (which was great in every way) we are still trying to figure it out.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 2, 2024
Thank you for sharing your experience with us, Steve! We’re delighted to hear that you’re enjoying the cooktop and that our service team provided great support. However, we understand how frustrating it can be when the oven does not perform as expected, especially with familiar recipes. If you are still encountering issues with the oven reaching and holding temperature, we recommend reconnecting with us so we can further assist you. Please contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. Our team would be happy to walk you through additional troubleshooting or arrange for further service if necessary. We appreciate your patience and hope to resolve this for you promptly. - Maria