Customer Reviews for Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - White
Customer Rating
3
Good, but room for improvement
on February 13, 2025
Posted by: AmandaC805
[This review was collected as part of a promotion.] This stove was a gift. I like the look and sleek look. Let me start by saying I’m used a range where the knobs are higher, on either side of the button controls (clock and oven controls. I’m getting used to the burner knobs being low, but am at unease of just how easy it is to accidently lean on and turn a burner on, which my husband has done while putting something away above our stove. There is no way to lock the knobs from being accidentally turned on. This is scary and dangerous. My children are older but for someone with small children, could turn very serious very quickly. There is also no known way I’ve found to lock the oven door from being opened accidentally. I will be purchasing knob locks because I’m very afraid of the burners being turned on accidentally.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 17, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If there is anything we can do to improve your experience, please let us know. and we’ll do better in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] Great for my baking and great timer and easy to clean.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 23, 2025
Thank you for your feedback! We’re happy to hear that your oven is great for baking, has a convenient timer, and is easy to clean. If you need any assistance or have questions, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
[This review was collected as part of a promotion.] Our new Frigidaire electric range exceeds all our expectations. The steam clean oven is a dream and we have become acquainted with the radiant surface cooktop. Instructions were adequate and settings are easy to learn.
[This review was collected as part of a promotion.] Takes too long to reach a temp of 350° (40 minutes) After 9 days of being installed, it won’t power on. It completely went out.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 14, 2025
Hi valued customer,
Thank you for reaching out to us regarding your concern with the appliance. We are saddened to know that this has been your experience with the appliance for a short period of time. Please know that we never want our consumers to feel unhappy with their investment.
We want to make sure that your concern is getting all the assistance you need. Kindly check your inbox for the email that we have sent so. You may also reach out to us via phone: 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.