Customer Reviews for KitchenAid - 4.1 Cu. Ft. Freestanding Dual Fuel True Convection Range with Self-Cleaning - Stainless Steel
Customer Rating
2
baking issues
on January 5, 2023
Posted by: baker1953
from Stockton
[This review was collected as part of a promotion.] brand new, service rep told me that I needed to wait 30 or more minutes for oven temperature to stabilize did just that and it still does bake properly gas cook top is great, but I am ready to send it back if service does not get back to me ain a timely manner
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 6, 2023
Thank you for sharing your experience with us, baker1953. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. Marie Q
(This review was collected as part of a promotion.) I've been using my new Dual Fuel Range for a month now and I love it! The WiFi was easy to set up. Using the meat probe makes cooking a breeze. No more guessing if the chicken is cooked. The gas burners make stovetop cooking a breeze. Great power.
(This review was collected as part of a promotion.) My Kitchen Aid range was part of a kitchen renovation and it was the first thing I chose for the renovation. The dual fuel is the best cooking combination I think. I love to cook. The oven cooks hot so I have adjusted my cooking times. I love the easy pull out oven racks. They are a great design. The range is well designed. I like the layout. The burners are big. They have great adjustment and the simmer option is great. The flame is damaging the handles on my frying pans though. The black on the range tops are wearing off sooner than I had hoped. I'm hoping to find the best cleaner for the range top so I don't scratch it.
(This review was collected as part of a promotion.) Nice stove but the wifi option doesn’t work, the app works but doesn’t communicate with the stove
No, I would not recommend this to a friend.
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, October 27, 2021
Hello! We apologize for the issues you are experiencing with connecting your appliance to the wifi. We are happy to assist you with this! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (250829167). We look forward to hearing from you! -Justine
[This review was collected as part of a promotion.] We bought this KitchenAid Range about 8 weeks ago and with Covid was purchased off a picture. This range is the best. It has several options. It’s a gas range and electric oven. The range has some very cool options like the simmer options on the heat control. Also the pilot light will never go out. The flame pops back on if the burn goes out for some reason. Great safety option. The oven is also pretty cool. You can run it off your phone. It heats well. Love the convection option. You won’t be sorry for choosing this product.
(This review was collected as part of a promotion.) Good power across burners, but issues with lighting burners, no oven actual temp indicator, reliance on wifi for some features. Electric Plug not in standard oven location required additional service charges. Too soon to recommend to others
No, I would not recommend this to a friend.
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, October 27, 2021
Hello! Thank you for your review. We are so sorry that you are experiencing issues with your KitchenAid range. We would be happy to look into this for you! Kindly send us an e-mail at canadasocial@kitchenaid.com with your model and serial number, your phone number, and your review ID (250561268). Thank you! -Justine