Hello Mikem760, thank you for sharing your experience, and we’re glad to hear that your product is working well. We sincerely apologize for the issues you encountered with the professional installation. This is certainly not the standard we expect from our service partners, and we understand how frustrating it must have been to have to handle most of the installation yourself, especially with concerns about safety and proper setup.

Your feedback is very important to us, and we want to ensure every Frigidaire appliance is installed safely and correctly. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you again for your patience, and we hope you have a great rest of your day!

- Maico