Customer reviews from Samsung US
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Average customer rating
4.4
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
12
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
2
86%of customers recommend this product.
(
12 out of
14)
Customer Reviews for Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Convection Range with Flex Duo Convertible Double Oven Technology - Stainless Steel
Customer Rating
5
Great Oven
on September 8, 2026
Posted by: Denny
[This review was collected as part of a promotion.] Great oven and stove. The air fryer works better than any other air fryer I’ve used, The convection oven is fast and does a great job. The way the double oven is designed it’s easy to go from single oven to double.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features!
on August 3, 2026
Posted by: Jennifer
from Hudson Valley, NY
[This review was collected as part of a promotion.] I absolutely love my range! I thought I wouldn’t use all the features, but I do. I love each and every one of them! From the air fryer to the dehydrator. Home made sun dried tomatoes, from my garden to my kitchen. Cooking love!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice Electric Range
on March 11, 2026
Posted by: Mrs Mitchell
[This review was collected as part of a promotion.] The look, use and function of this range is wonderful. The burners and oven heat up quickly and efficiently. I love having the ability to use the Smart Things App to preheat and control all the temperature settings from my phone. It offers many different cooking options which I have found all to be accurate. The only downfall I have found is the knobs on the front of the stove which I have occasionally bumped while cooking on the stove top so I have to be more mindful of where I am standing while the oven is on. Other than that, this is a great, modern looking stove that enhances the look of my kitchen.
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great product
on December 19, 2025
Posted by: Cooldude
from San Diego, CA
[This review was collected as part of a promotion.] I’ve really enjoyed using this Samsung Bespoke slide-in electric range and it’s been a solid upgrade in my kitchen. The oven is spacious and cooks evenly, which makes baking and roasting much easier and more consistent. The cooktop heats up quickly and gives good control, whether I’m boiling water or cooking something low and slow. I also like the smart features—they’re convenient without feeling overcomplicated or gimmicky. Overall, it looks great, works reliably, and has made everyday cooking smoother and more enjoyable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but a little confusing
on December 19, 2025
Posted by: Byrd
from Young Harris, georgia
[This review was collected as part of a promotion.] The oven is great. Warms up quickly. The features are slightly confusing to figure out and we are still unsure about how to work a few remote options. The small upper oven does not have ‘bake’ but uses ‘convection bake’ instead. Cooktop burners are slow to warm as expected but work well.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Another Samsung Issue
on October 19, 2024
Posted by: sdesjarl73
from Tampa Florida
For the first 18 months I’ll give it 4.5 stars. Only minor gripes about the intuitiveness and sensitivity of the menu and flat control panel that senses a cloth for cleaning with your fingers for operating.
18 months later it’s now 2 stars. But only because the stove still works. The front right burner’s small element no longer works; the other two on the burner do but now I cannot boil water effectively in a large pot without the middle of the pot getting heat.
In addition, two small divots just occurred on the glass on the front left burner. I was cleaning with the Samsung kit with a new blade so it wasn’t from that. It is just cosmetic but worth mentioning.
I based the title on the review as just last week a 4 year old tv just stopped working. Samsung is no longer making products to last.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
2
Value
1
Response from Samsung USBy SEA Care, October 22, 2024
Hello there,
Thank you for sharing your experience with the Samsung NSE6DG8550SR. It's clear you've enjoyed the performance for the first 18 months but have encountered some recent challenges with the control panel sensitivity and the front right burner's heating issues. I can understand how the inability to boil water effectively and the cosmetic concerns with the glass surface could be frustrating, especially when you've been maintaining it carefully.
To help with troubleshooting the front right burner, I recommend starting with the section on "Burner Issues" in your manual, which provides guidance on how to address heating inconsistencies like "Using the proper cookware." This section begins on page 24 and runs through page 28. You can also find details about proper cleaning and care starting on page 59 to ensure that the glass surface remains protected under the "Care and cleaning of the glass cooktop" section of the manual.
Here's a link to your manual for further reference:
Samsung NSE6DG8550SR Manual
https://downloadcenter.samsung.com/content/UM/202408/20240822142254364/O_IB_FULL_NE9100D_NSE6DG8550_EN.pdf.
If the issue persists after following these recommendations, I encourage you to check the Samsung troubleshooting page for more advanced tips please follow the hyper links for additional instructions.
samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001974/
One burner on the cooktop does not work.
https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147618455) to help our team gather your information.
Have a great day.
^Charles
Thank you for sharing your experience with the Samsung NSE6DG8550SR. It's clear you've enjoyed the performance for the first 18 months but have encountered some recent challenges with the control panel sensitivity and the front right burner's heating issues. I can understand how the inability to boil water effectively and the cosmetic concerns with the glass surface could be frustrating, especially when you've been maintaining it carefully.
To help with troubleshooting the front right burner, I recommend starting with the section on "Burner Issues" in your manual, which provides guidance on how to address heating inconsistencies like "Using the proper cookware." This section begins on page 24 and runs through page 28. You can also find details about proper cleaning and care starting on page 59 to ensure that the glass surface remains protected under the "Care and cleaning of the glass cooktop" section of the manual.
Here's a link to your manual for further reference:
Samsung NSE6DG8550SR Manual
https://downloadcenter.samsung.com/content/UM/202408/20240822142254364/O_IB_FULL_NE9100D_NSE6DG8550_EN.pdf.
If the issue persists after following these recommendations, I encourage you to check the Samsung troubleshooting page for more advanced tips please follow the hyper links for additional instructions.
samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001974/
One burner on the cooktop does not work.
https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147618455) to help our team gather your information.
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new oven.
on October 17, 2024
Posted by: No1Shopper1
from Loveland
[This review was collected as part of a promotion.] I am so pleased with this new oven I am still learning all the features it has to offer. I really enjoy that it has the dual ovens so you can cook different meals at the same time, this will come in handy for the upcoming holiday season! Another game changer is the air fryer, being able to use that will save me countertop space from having an actual air fryer. It seems to cook evenly which is very nice. I also love how the knobs illuminate making it easy to see and the ease of use having them on the front. I cant wait to try out the fast boil option. I still have a lot to learn with this it feels all high tech, but seems simple to use. The outside does not seem to finger print easy which is very nice and easy to just wipe down. Still have a lot to learn and cant wait to try it all out. I feel I made a great decision going with this model.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Loving the Air Fry option for sure!
on October 16, 2024
Posted by: Deebo1
from Saint Louis
[This review was collected as part of a promotion.] This range is pretty cool looking. I like the light-up knobs and having them on the front instead of back of the stove. All the settings take some getting used to, but man, this thing cooks amazingly well! I particularly like the air fryer option and the separate ovens. My granny can bake a cake in the lower oven while I'm air frying chicken and fries and it all comes out alright. The range does have a couple of minor issues for me though. I don't like that the clock display doesn't stay on when the range is not in use. (Or if it does, I haven't figured it out yet.) I'm used to seeing what time it is as I go in and out of the kitchen. And two, that drawer included on the stove might as well not be there at all because not much you can put in it. And the drawer door is so thin I'm afraid I'll put a dent in it if my size 12 feet get too close and bump it while cooking. Besides that, I'll still give our new range two thumbs up!
I would recommend this to a friend!
Written by a customer while visiting The Insiders