Customer reviews from geappliances.com
GE Profile - 30" Wide 5 Elements 6.2 Cu. Ft. Smart Free-Standing Electric Convection Range w/ Self-Clean and Steam Clean and Air Fry - Stainless Steel
Average customer rating
4.2
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
120
4 Stars
45
3 Stars
24
2 Stars
8
1 Star
15
78%of customers recommend this product.
(
109 out of
139)
Customer Reviews for GE Profile - 30" Wide 5 Elements 6.2 Cu. Ft. Smart Free-Standing Electric Convection Range w/ Self-Clean and Steam Clean and Air Fry - Stainless Steel
Customer Rating
1
Broil feature is a big disappointment.
on May 8, 2026
Posted by: sek4278
The broil function is far less powerful than our 20 year old kenmore -- I could broil beautiful fish in 6 minutes, nice carmelized exterior. This Profile is anemic, and takes forever to heat, and never really radiates enough heat from the top to brown or carmelize. The instructions tell you t preheat a broil for ten minutes -- which is the equivalent of putting your food in a 450 degree oven -- it just burns. I never right bad reviews, but have never had such buyer's remorse for a product. If you never broil or don't expect any browning, and don't want your cheese pizza to ever really bubble and brown, this is likely a good oven for you. My spouse likes the air fry feature -- it cooks the chicken nicely but again, not a lot of browning/crisping.
We had the repair man out and they are going to replace the top and controller to see if that helps. The service has been good but I don't have high hopes for a fix. Honestly I would return this but my spouse doesn't want to go through it. We waited about six weeks for this oven.
Features
4
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Vikki, GE_Appliances, May 11, 2026
Please be sure you are selecting Broil for your cooking function. Press Broil twice for Hi Broil and once for Low Broil. Be sure you are following the recommendations in the manual on page 15 for the correct rack position to use - https://images.salsify.com/image/upload/s--pTipcPSY--/53fe59cbdb92fddb54eb3ae89e87b1fcef923995.pdf. Preheating when using Broil only applies when your range is connected to 208 volts. If your range is connected to 240 volts, preheating during broil is not necessary. We're confident our service team will be able to help.
Written by a customer while visiting geappliances.com
Customer Rating
3
Takes forever to Preheat!
on May 17, 2026
Posted by: PamfromOhio
from Berlin Center, OH
This oven looks very nice and it fit perfectly. My complaint is that it takes forever to preheat. Example: I set it to preheat to 350, it beeped that is was ready after 15 minutes. I checked the temp it was only at 300 degrees. It took another 10 minutes to reach 350 for a total of 25 minutes. The item I was cooking only took 25 minutes, so I have to preheat for as long as I am cooking? Ridiculous! The other day the item I wanted to bake only required 14 minutes, so again I am preheating this long for such a brief session. Most anoyingly though, it beeps that it is ready very prematurely. I would prefer that it beep when ready.
As for the "NO PRE HEAT AIR FRY"... what a joke. this function also takes a long time to preheat. When your item only takes 12 minutes or so to cook, it is obviously not done ( maybe only barely thawed) if you don't preheat for at least 20 minutes. So don't buy if you want the "no preheat" function. Also you need to buy a separate air fry basket if you need one, not included.
I called service, they looked at the specs for this range and stated that's how long it takes for this oven to preheat that there is not a problem with my range. It just takes that long.
As for the "NO PRE HEAT AIR FRY"... what a joke. this function also takes a long time to preheat. When your item only takes 12 minutes or so to cook, it is obviously not done ( maybe only barely thawed) if you don't preheat for at least 20 minutes. So don't buy if you want the "no preheat" function. Also you need to buy a separate air fry basket if you need one, not included.
I called service, they looked at the specs for this range and stated that's how long it takes for this oven to preheat that there is not a problem with my range. It just takes that long.
I am really disappointed in this. Why would it beep that it is ready when it takes at least another 10 minutes to be near proper temp? I have oven thermometers hanging inside my brand new oven because I can't trust that it is at the proper temp.
What others have said about not being able to hear/see timer is true. I set Alexa to time my cooking now which is anoying as I like to check the timer status quickly visually without having to ask her evey time that I want to know how much time I have left to cook.
Also, I have a standard pot /pan set which all fit perfectly on my previous stove top. None of them seem to fit these burners so check your pan sizes of your favorite pans to be sure they fit the burners. IDK maybe it's just my pan set but they fit on my previous stovetop.
I don't know if I would buy again or recommend. These are important features to me and I am disappointed. Maybe all ranges are like this in this day and age?
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Joyce, GE_Appliances, May 18, 2026
We appreciate your feedback and want to provide some additional information for your range. Your range has a hidden bake element. This design places the bake element under the floor of the oven where it is concealed under a non-removable porcelain enameled oven floor bottom. This hidden element makes the preheat slightly longer. Please review the following link that will have some additional information. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540&_gl=1*uw0fl6*_ga*MTQxMDU3ODU3MC4xNzc5MTIxNTQ5*
The oven biscuit bake test can be done to see if you may need to calibrate your oven. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16653&_gl=1*1opp64p*_ga* Please review page 13 in your manual for calibrating the oven up or down by 35 degrees. https://images.salsify.com/image/upload/s--PkgVyVpP--/bf6b0c32b639c98fd27d18c7eb0b4a8abec66651.pdf
The oven biscuit bake test can be done to see if you may need to calibrate your oven. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16653&_gl=1*1opp64p*_ga* Please review page 13 in your manual for calibrating the oven up or down by 35 degrees. https://images.salsify.com/image/upload/s--PkgVyVpP--/bf6b0c32b639c98fd27d18c7eb0b4a8abec66651.pdf
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor seal quality
on May 23, 2026
Posted by: Millers6801
Generally good BUT the seal of the glass top is rough along the back , about 6 inches, and not well filled on the back right. Whether these two flaws in the seal will cause future problems is a question. A bit more quality control WOULD BE GOOD TO CONSIDER!
Response from geappliances.comBy Adrian, Monogram_Appliances, May 28, 2026
Your feedback is extremely important to us. We will pass these comments regarding the cooktop seal along to our product team to review. If you ever need assistance with your range, we’re here to help.
Written by a customer while visiting geappliances.com
Customer Rating
4
Almost perfect
on May 28, 2026
Posted by: Chas98
Heats quickly, stylish, but whoever placed the final finish on the cooking surface was apparently in a rush to go home as they left air bubbles under the surface that don't go away.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com