Customer reviews from mrcoffee.com
Mr. Coffee - 4-12 Cup Electric Coffee Grinder with Safety Switch - Black
Average customer rating
4
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
21
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
6
73%of customers recommend this product.
(
19 out of
26)
Customer Reviews for Mr. Coffee - 4-12 Cup Electric Coffee Grinder with Safety Switch - Black
Customer Rating
5
15 Years and FINALLY stopped working
on August 4, 2020
Posted by: stpr
from texas
Gender:Male
[This review was collected as part of a promotion.] So quick and simple. Ground beans every day for more then 15 years and it stopped working yesterday. In addition to coffee, ground spices too!
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, December 4, 2020
We appreciate you taking time out of your busy schedule to share this to us. We are always looking for ways to better our product and service and your feedback is an invaluable part of that process. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Overheats easily
on March 23, 2020
Posted by: Yulena
from Tampa
Gender:Female
Used it for 7 times in a row which caused the device to overheat and it stopped working
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. coffee brand - Consumer Care, Mr. coffee, March 24, 2020
Thank you for contacting the Mr. Coffee Brand. We are sorry about the problems you experienced . I can understand this must be very frustrating on your end.If it is plugged in and still will not turn, check to see if there are any obstructions around the blade. If there are, unplug the unit and remove the obstruction from the blade before reconnecting it to the power source.If in any case that this will not resolve the issue,kindly give us a call at 1-800-672-6333 for furthet assistance. We are always happy to help.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
15 years and still working
on January 14, 2020
Posted by: Stihlmania
from Spring Branch, Tx
Gender:Male
I drink coffee 7 days a week and this grinder is finally getting a slight break as I just purchased a new one and the older one is going out to the cabin.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 12, 2021
We want to thank you for your loyalty over these years that we have been in business. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Wrong instructions, cracks easily
on January 2, 2020
Posted by: Marcin
from Falls Church, VA
Gender:Male
I did not risk a lot of money by purchasing this Mr. Coffee grinder (IDS57-RB), but still I was disappointed to see how quickly it broke. OK, I admit, I broke it, but it shouldn’t be so easy to break it.
While reading the user manual for this appliance (you may think that I weird to read a coffee grinder manual, but I was just curious), I learned that it should be possible to adjust the length of the power cord by fitting excess cord into the base of the device. Unfortunately, when I picked up the grinder and flipped it upside down to see where the cord fits, the clear plastic cover immediately flew off, fell on the floor and cracked—even before I got to use the thing! How annoying! What’s worse, the instructions are misleading because there is no place to fit excess cord in the base of the device; those instructions might apply to other models, but the booklet doesn’t say so.
In addition, the user manual does not contain any guidance for gridding coffee beans for a French press. Instructions for other types of coffee grounds are given, but not for a French press set, which is very popular recently.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee®, Consumer Care, January 23, 2020
We're sorry to hear that our coffee grinder isn't living up to your expectations. We believe in the quality of all our appliances and we'd like to turn your experience around so that you are completely satisfied with your product. Please give us a call at 800-672-6333 or send us a message via live chat here on the site. For your convenience, agents are available Mon-Sat 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Posted by: RickD
Gender:Male
Verified Purchase:Yes
The Mr. Coffee electric grinder has held up for years without any degradation in performance. I use mine almost daily. Recently I moved to a new place and needed a second one. Without hesitation I bought another one - the best endorsement is a repeat purchase of the exact same model!
Response from mrcoffee.comBy Consumer Care Department, March 26, 2021
Thank you for your wonderful review. We work really hard to offer the best appliances in the best possible ways. We appreciate you taking the time to let us know what you think. Have a great day!
Written by a customer while visiting mrcoffee.com
Posted by: HappyLife
Verified Purchase:Yes
Great coffee grinder--easy to use and easy to clean! Perfect coffee every time! Love it!!
Response from mrcoffee.comBy Consumer Care Department, March 26, 2021
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Motor burned out
on April 26, 2019
Posted by: Agnieszka
from Chicago
Gender:Female
35 days after the purchase the motor burned out. Smoke came out from underneath and it stopped working
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 30, 2019
We want to thank you for bringing this to our attention. Here at Mr. Coffee, we always strive to provide the highest quality products to our consumers and we're sorry to hear that your coffee maker missed the mark. We would love nothing more than to correct this. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
black bean grinder
on April 30, 2016
Posted by: plazmatig
from winamac ind.
Gender:Male
these work just fine, I have had one for a few months,.. grind then flip over to remove lid and pour in yur maker...poof done
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com