Customer reviews from Samsung US
Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Convertible Double Oven - Stainless Steel
Average customer rating
4.6
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
110
4 Stars
21
3 Stars
2
2 Stars
4
1 Star
4
96%of customers recommend this product.
(
114 out of
119)
Customer Reviews for Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Convertible Double Oven - Stainless Steel
Customer Rating
5
Huge upgrade
on January 5, 2025
Posted by: Samsungshopper7
I received compensation for this review but the review is my own - I've had this range for 2 weeks now. My family has enjoyed using it. The efficiency with how fast it heats, and the fact that it heats pans evenly are great features. I only wish it had larger burners aside from the largest one. It doesn't work well if you have to cook with 2 large pans at the same time. Many will probably find difficulty in switching over to induction cookware as not all cookware is compatible with this range. All I can say is, magnets are your best friend and make sure to check the bottom of the pan as that's what has to be magnetic. Happy cooking!
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on January 4, 2025
Posted by: jpconcept
[This review was collected as part of a promotion.] love my new stove. easy to use and more efficient than regular electric stove
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect range with no issues!!
on January 3, 2025
Posted by: CrystalMo
from Douglasville, Ga
[This review was collected as part of a promotion.] I've been using this range for about a month now and I love it. It looks amazing in our kitchen and works great. I didn't have any issues with my pots working with the induction because they were compatible. The ambient lighting feature is nice and also sets a slight mood in the kitchen. We used the air fryer function with the included tray and were very pleased with the results. No complaints with packaging and shipping. I absolutely love this range.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great!!
on January 2, 2025
Posted by: Idc1
[This review was collected as part of a promotion.] I got the stove little over a month ago and absolutely love it. Only thing I would change is the size of the burners, but with the right cookware it still works because one of the burners is so big. The app controls are great as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic!
on December 30, 2024
Posted by: Lyndsay
from Huntington Beach, CA
I love everything about this stove! There is a learning curve with the induction stove top but once you figure it out, it is brilliant! The stove cooks evenly at perfect temperature. This product is absolutely gorgeous! I really can’t say enough good things about this range. I am so happy I made this purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on December 25, 2024
Posted by: Skingftl
from Ft Lauderdale, FL
We bought this Labor Day weekend and love it! We never used induction before but found we will never go back to gas again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Beautiful stove, but working with service
on December 17, 2024
Posted by: Sammy
from Az
Beautiful range, have used the oven but yet to use the stovetop. I’m currently waiting for service to fix a F0 error. They haven’t given us the option to schedule a repair on our time, it’s only been this time frame and if you’re not home it doesn’t get fixed (basically). We rescheduled and they came on the original date not the rescheduled date.
I bought this on Black Friday, and received a week later but I haven’t been able to use the stove top since its arrival unfortunately. I have unplugged and hit the breakers, but nothing. I have proper induction pans such as cast iron and it works for a minute then displays the error code. Bummer.
I have high hopes, all my appliances are Samsung and have yet to encounter an issue! With that being said when the service finally happens, I’m sure it will be amazing. Being that the oven works great with the many features it has I think it’s fair to give a 2 rating since a 2.5 is not available.
Features
5
Performance
2
Design
5
Value
5
Response from Samsung USBy Samsung Care, December 20, 2024
Hello Sammy,
We understand your disappointment with the repair.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the repair status.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We understand your disappointment with the repair.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the repair status.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Double Oven, Great Cooktop, Mediocre Details
on December 15, 2024
Posted by: James
I received compensation for this review but the review is my own.
First the PROS:
1) We love the look of it and the double oven feature is super. Years ago we had a different range with two ovens this similar size (not with "flex", just permanently divided). Having the small upper oven on the prior range was awesome and I'm guessing it will be with this one as well. So often the things we bake fit into a smaller space; takes less time to pre-heat and uses less energy compared to using the big oven The Flex feature seems cool but time will tell how often we take out the divider.
2) The controls are intuitive and easy to use. I liked the look of the one with the knobs but my wife preferred this one with no knobs. She was right, it looks great and will be easier to clean than knobs.
3) Glide drawer with ball bearings. Awesome for heavy/awkward items. More safe too.
4) The arrangement of the induction elements is thoughtfully arranged for people who actually cook.
5) The induction burners are super powerful. We've been using one of those counter top induction cooktop plates for years. We thought our counter top thing rocked (faster than our gas stove) but this unit blows it away in terms of power and speed.
6) Looks great!
First the PROS:
1) We love the look of it and the double oven feature is super. Years ago we had a different range with two ovens this similar size (not with "flex", just permanently divided). Having the small upper oven on the prior range was awesome and I'm guessing it will be with this one as well. So often the things we bake fit into a smaller space; takes less time to pre-heat and uses less energy compared to using the big oven The Flex feature seems cool but time will tell how often we take out the divider.
2) The controls are intuitive and easy to use. I liked the look of the one with the knobs but my wife preferred this one with no knobs. She was right, it looks great and will be easier to clean than knobs.
3) Glide drawer with ball bearings. Awesome for heavy/awkward items. More safe too.
4) The arrangement of the induction elements is thoughtfully arranged for people who actually cook.
5) The induction burners are super powerful. We've been using one of those counter top induction cooktop plates for years. We thought our counter top thing rocked (faster than our gas stove) but this unit blows it away in terms of power and speed.
6) Looks great!
Next the CONS:
1) Fit and finish seem a little mediocre. Like for example the drawer at the bottom isn't on gliders with bearings or any gliders at all. Just the sheet metal lip hooks over two small black plastic (nylon?) pieces in front and that' what it "slides" in and out on. Another example is that the top door of the oven doesn't open to a full horizontal. So when you pull out the glide drawer it bumps into the door part way through it's glide.
1) Fit and finish seem a little mediocre. Like for example the drawer at the bottom isn't on gliders with bearings or any gliders at all. Just the sheet metal lip hooks over two small black plastic (nylon?) pieces in front and that' what it "slides" in and out on. Another example is that the top door of the oven doesn't open to a full horizontal. So when you pull out the glide drawer it bumps into the door part way through it's glide.
Lastly, it's got all this WIFI and smart app stuff. We likely will not use the "Smart" features and not even hook it up to our WIFI so cannot comment on those features.
Written by a customer while visiting Samsung US