Customer reviews from Samsung US
Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Convertible Double Oven - Stainless Steel
Average customer rating
4.6
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
110
4 Stars
21
3 Stars
2
2 Stars
4
1 Star
4
96%of customers recommend this product.
(
114 out of
119)
Customer Reviews for Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Convection Range with Convertible Double Oven - Stainless Steel
Customer Rating
4
Great... except for one thing
on January 21, 2026
Posted by: Allyman
from Palm Harbor, FL
I got this flex duo induction range to match my new Samsung fridge. I love everything about it except the control panel. It's black glass with no markings or lights to show where to turn it on. If I get up early in the morning and want to turn the stove on, it's impossible to see where to turn it on, I have to turn on the kitchen lights which bothers others. There should be very tiny LEDs showing where the power buttons are for the stove and oven. There used to be a tiny LED above where it says Wifi but it's gone after about 1 month.
Besides that, everything is great.
Besides that, everything is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Poor product quality
on January 19, 2026
Posted by: Neutron
from Georgia
I got this stove, my wife was very happy to have it, but after almost six months, the countertops where the cooking is done started to peeling paint I called customer service and they told me they didn't cover that problem. I'm disappointed; all my devices at home are Samsung, and I think it's very poor how they try to keep customers satisfied. (I'm not happy with this problem that they didn't solved)
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, January 19, 2026
Greetings,
Our goal for you is to have a better experience using your range. Let us help you out.
Please refer to the link below to address your concerns with your range's cooktop. Click the hyperlinks for tips.
The electric cooktop is peeling, bubbling, or cloudy under the surface:
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151880481 so our team can pull up your information when you message us.
Have a great day.
-John
Our goal for you is to have a better experience using your range. Let us help you out.
Please refer to the link below to address your concerns with your range's cooktop. Click the hyperlinks for tips.
The electric cooktop is peeling, bubbling, or cloudy under the surface:
https://www.samsung.com/us/support/troubleshooting/TSG01001943/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151880481 so our team can pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
2
Bad Control panel
on January 13, 2026
Posted by: joi gen
We like the stove but hate the control panel. Every time we lean on or try to wipe the top it ends up either turning off or turning on something.
Response from Samsung USBy Ricardo, Samsung Care, January 14, 2026
Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your range.
Here is a link to the user manual; kindly go to page 50 to help you with the issue of your control panel by using the lock feature.
User manual.
https://downloadcenter.samsung.com/content/UM/202502/20250218140916237/O_IB_FULL_NE9100D_NSI6DG9550SRAA_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151834784) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We know how important it is to have a reliable appliance at home. Let us help you with your range.
Here is a link to the user manual; kindly go to page 50 to help you with the issue of your control panel by using the lock feature.
User manual.
https://downloadcenter.samsung.com/content/UM/202502/20250218140916237/O_IB_FULL_NE9100D_NSI6DG9550SRAA_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151834784) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE IT
on January 2, 2026
Posted by: ChrisJ
from Fernandina Beach FL
We've had our inducton oven for 6mos now. I can truly say this is game changer. The induction feature is amazing. Boils water in less than 2 minutes. And if your boil gets out of control, turning the "temperature" down, IMMEDIATELY brings down the boil. The oven is the same cooks food evenly and fast. The air frier is a great feature too. So far so good. We love this oven and it looks great too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quick Boil- Time saved
on December 20, 2025
Posted by: SamSungNick
from St. Louis, MO
[This review was collected as part of a promotion.] The conduction stove top is great. Plenty of room to cook bigger or smaller pots and pans. The quick boil feature saves alot of time. Having the dual oven provides flexibility to cook multiple things at the same time that need different temperatures. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the induction cooktop
on December 19, 2025
Posted by: Flygirl10
from Estero FL
[This review was collected as part of a promotion.] Here’s a polished, friendly review you can use as-is or tweak to sound more like you:
⸻
⭐️⭐️⭐️⭐️⭐️
I absolutely love my new Samsung induction range. It has truly improved the way I cook—everything heats quickly, evenly, and with much more control than my old stove. The induction cooktop is incredibly responsive, which makes everyday cooking easier and more enjoyable.
I absolutely love my new Samsung induction range. It has truly improved the way I cook—everything heats quickly, evenly, and with much more control than my old stove. The induction cooktop is incredibly responsive, which makes everyday cooking easier and more enjoyable.
The air fryer feature is a huge bonus and gets food crispy without needing extra oil, and the convection bake option has shortened cooking times by 25%.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice features and cooks fast.
on December 19, 2025
Posted by: Rob from OH
from Cleveland, OH
[This review was collected as part of a promotion.] We've had our Samsung induction range for about 8 months now. I'm 100% satisfied with the stove top material. Very easy to clean and not scratches or difficult to remove stains like our past few electric stove tops. The induction heats very fast. However, I did find that a large pot of water does take awhile to come to a boil and even longer to develop a rolling boil. Still for 90% of our cooking it's extremely fast. The split oven heats very fast and I've found that its quicks quicker maybe too quick. I do have the middle insert but I use the top oven for pretty much everything. I recently purchased an oven thermometer. I ran a test setting the over at 350. 10 minutes after it said it hit 350 the thermometer was showing 400. 30 minutes later it was showing close to 350 so it seems to overshoot the temp and then eventually adjust. More test to come. I like the built in air fryer. It is very convenient. The included air fry tray it a pain to clean. The controls can be fickle. Their al touch so you want to have clean and dry fingers. There are times where it reacts as soon as I touch them and others where I have rest my finger on the control for a little longer. I found when cleaning the control areas with a paper towel I might wipe over the power button and either the range or oven will turn off. Overall a few of the quirks takes a little getting used to but I would purchase again. One nice plus is that I found that I can control the lights for the range and microwave through Alexa. A negative is there is no backsplash cover and seems a bit pricey for a piece of sheet metal.
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Work great!
on December 19, 2025
Posted by: Li0neagle
from Dulles VA
[This review was collected as part of a promotion.] I love this new electric range I have acquired. It is very convenient and flexible. Whether I am baking a little or a lot the flex duo functionality suits me well. The air fryer function is well used and works great. It takes few tries to get air fryer working for me and works well once we’ve got the right settings.
What I’m missing here compared to my old one is the good timer (loud and persistent) and a clock.
What I’m missing here compared to my old one is the good timer (loud and persistent) and a clock.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US