Customer reviews from kitchenaid.com
KitchenAid - 36 inches - Convertible - Island Range Hood - Black Stainless Steel
Average customer rating
4.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
42
4 Stars
12
3 Stars
6
2 Stars
0
1 Star
2
90%of customers recommend this product.
(
54 out of
60)
Customer Reviews for KitchenAid - 36 inches - Convertible - Island Range Hood - Black Stainless Steel
Customer Rating
3
Great looking, extremely difficult to get serviced
on November 17, 2020
Posted by: Neil Bynum
from Marysville, Ca
We purchased in early 2019 after install worked fine for about a year. luckily we had the extended warranty. the hood front panel sometimes goes completely out and nothing works, sometimes just the lights. A tech came to look at it and put some dielectric grease on the connector between the front panel and the wiring harness. this help for about 2 wks and it started happening again. We called the issue back in and now NO SERVICE provider in the area services range hoods. Finally had to get my own provider who came out and said most likely will have to replace the wiring harness, front panel display controller board, or the entire wiring from front to the various components. It is a good thing i had the warranty as they just (after 5months of back and forth) paid back in full for the hood. NOW i need another one to replace this one. this model looks great and goes well with the other kitchen appliances we have. I am considering getting the same model but i have some serious reservations.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
GREAT FEAFTURES
on July 1, 2020
Posted by: Anna20
from corpus christi, tx
[This review was collected as part of a promotion.] LOVE THE HOOD ALL THREE SPEED AND QUITE WHEN IT IS ON,
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great product
on March 20, 2020
Posted by: Harryace
from Myersville, MD
[This review was collected as part of a promotion.] A great improvement over the down draft system I used for year.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Dave
on January 21, 2020
Posted by: Dave1947
from Nebraska
I just purchased the hood. Short screws for the install. Called customer service, got the run around for serial #. Shouldn't need the serial number to send screws. If the product would have been packaged accurately I wouldn't be short. Now have to get the serial # and call back again, wait in line for next available representative to help me. Shouldn't be that tough to fix your packaging screw up. I need 5 screws to complete the install. Happy with the product, extremely unhappy with the customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great looks and features
on December 23, 2019
Posted by: Roadrunner7833
from S. E. Georgia
[This review was collected as part of a promotion.] I’m extremely happy with this purchase. I was concerned when I selected this hood due to the cost. Now I consider the best choice I could have made.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to use and has bright lights. Love it.
on October 15, 2019
Posted by: AMI75
from Lisbon Connecticut
Gender:Female
[This review was collected as part of a promotion.] I never had a island hood before. I really happy with this model. I also get a lot of compliments on the style.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on September 17, 2019
Posted by: Lulie1958
from Michigan
Gender:Female
[This review was collected as part of a promotion.] I bought a month ago and had been use it. I love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful
on August 12, 2019
Posted by: Joyler
from Washington
Gender:Female
[This review was collected as part of a promotion.] We are slowly remodeling our house we bought two years ago and we just got this beautiful piece that goes above our large island only a few down sides it did take two days to install instead of two hours and the top of the black stainless steel that goes into the ceiling that’s exposed is a little jagged since it was not precut to fit and will need a custom wood piece put around it to cover it up and a small clip was not put in it on the top to keep it flush so it sticks out on the side but those were all due to the installation not the product
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com