Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Top and Bottom Racks rusted and falling apart
on May 31, 2026
Posted by: Jake_S
Dishwasher operation is decent but the top and bottom racks are rusted and falling apart. Judging by many other reviews, this is a known issue that GE should address by providing free replacement of the top and bottom racks.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, June 3, 2026
We would like to assist. A member of our team will be reaching out to you via email. Please respond at your earliest convenience
Its not working to use it and the power never came on at all. Even though its brand new
Response from geappliances.comBy Julia, GE_Appliances, June 2, 2026
Please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or vis it this site: https://www.bodewell.com/schedule-repair-service.
Cleans dishes but the tray is cheap and doesnt Slide very well most the time. Sometimes I hit start and it doesnt start .
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Don, GE_Appliances, May 28, 2026
We'd like to assist with your dishwasher not starting. The first step we recommend is to make sure the dishwasher door is closed tightly and is latched correctly. Make sure there is nothing inside the dishwasher preventing the door from closing completely. If this doesn't help, the next step we recommend is to reset the fuse or circuit breaker in your home that provides power to the dishwasher. If the issue continues, we recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service
Terrible item. Got this dishwasher with our new home and 2 years later, both racks are not only rusted but DANGEROUS. The top rack has a sharp rusty point that has now stabbed us multiple times. This is unacceptable. I can see if it were 10 years old or more but these racks have totally disintegrated way before they should have. I wont be buying GE appliances to replace if this is my intro to them. Stay away. Also very noisy
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, May 27, 2026
We'd like to assist with your dishwasher racks rusting. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
This dishwasher is JUNK, door is so flimsy, buttons are hard to push and not responsive. All around, I don't recommend this dishwasher!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Dianna, GE_Appliances, May 20, 2026
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
This is ok for a starter dishwasher. Doesn’t have many features like sanitize. But ok for the price. Better results if you get a more advanced model. I owned a more advanced model before moving into my new home. Much more pleased with my older model than this one.
Response from geappliances.comBy Diego, GE_Appliances, May 15, 2026
We want to help you get the most out of your dishwasher's performance. We recommend making sure you are using a high efficiency detergent in a tablet or packet form. Additionally, check that the inlet water temperature is at least 120°F. Make sure to load your unit correctly by following the instructions on pages 11-15 of the owner's manual here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
Extremely disappointed – dishwasher racks rusting after just a few months. We moved into this home in November 2024 and purchased a GE Energy Star dishwasher (front controls, model GDF510PSRSS). Within a short time, the racks started rusting severely. Photos show obvious rust on multiple tines and bars, and the racks already feel fragile and prone to breaking. This is unacceptable for a new appliance and has already caused me to question the overall quality and durability. I expected better corrosion resistance from GE, especially for a new unit. Highly dissatisfied with performance and longevity.
Would strongly discourage others from expecting long-term rack durability from this model. If you own one, inspect the racks early and reach out to support if you notice corrosion—your experience may vary, but mine has been disappointing from the start.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Diego, GE_Appliances, May 13, 2026
We want to help you with your dishwasher racks rusting. We are going to reach out via email to gather more information, please reply at your earliest convenience.