Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Brand New (new construction) Dishwasher Not Drying
on August 10, 2021
Posted by: Not Drying
from Palm City
GE Service Technician said dishwasher was operating "as designed", however dishes are consistently not drying. Increased water temp and tried rinse agent, however these did not help. Was told to open the dishwasher door after drying cycle to allow for air drying.
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Greetings,
We're quite sorry to hear that your dishwasher is not drying very well. We can understand how frustrating that is and would like to provide a troubleshooting article.
The dishwasher went dead after 5 days of usage. It looks good but does not do what its supposed to do i.e wash dishes. It cleans really well, when it works. Now, its a showpiece with lot of pain.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
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Value
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Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Hi there,
We're so sorry to hear that your dishwasher went dead after only 5 days. That's definitely not something we expect from our products and do understand your anger. We do see that you have taken advantage of your warranty to schedule a service appointment. We'll make sure this is seen by the development team for improvements. Thanks for being part of the GE family. Mike@GEA
PRODUCT IS POORLY MADE AND GASKET COMES LOOSE VERY EASY AND QUICKLY. WITHIN A YEAR YOU WILL FIND PROBLEMS
No, I would not recommend this to a friend.
Features
4
Performance
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Quality
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Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, August 13, 2021
Hello there,
We're terribly sorry to hear that the door gasket is coming loose and do understand how irritating that can be. Luckily the door gasket is easily repairable/replaceable and does not require a technician. Check out this article with video instruction.
Product was selected by builder for reasons of cost not value or quality
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
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Response from geappliances.comBy John@GEAppliances, GE Appliances, August 13, 2021
Hi there and congratulations on the new home! We're glad GEA is able to be a part of it and we're confident you will love the dishwasher. It is always a pleasure to help so please let us know if you have any questions or concerns. - John@GEA
This dishwasher refuses to start. Not exaggerating I have to open it, close it and hit start about 30 times before it will go.
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy Guy@GEA, GE Appliances, August 6, 2021
Hi there, thank you for bringing this to our attention. We're awfully sorry to hear your dishwasher isn't starting. We can gather how absolutely frustrating this has been for you and we're happy to help.
We first suggest you take a look at the following troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If this issue continues to occur, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information for you. We're confident this information will guide you to getting this issue resolved and we're wishing you the best.
This dishwasher was installed by the builder. It's not so great. It's all plastic, flimsy and doesn't do a great job. I wish I had the option of picking a better unit. I know GE makes them better. This is a basic level appliance.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, August 4, 2021
Hi there, we're very sorry to hear you're unhappy with your dishwasher and that it isn't performing great. This is never the reaction we want to see, so we can assure you we'll be taking your comments into consideration for future reference.
We're wishing you the best and we appreciate you taking the time to leave us your honest feedback.