Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Bad Dishwasher
on September 26, 2021
Posted by: AngryAtDishwasher
The normal cycle for this dishwasher takes three hours! If you don’t use a rinse product the dishes come out dripping wet, even though the dry button is pushed. After one year of use, it began leaking a brown substance that looks like rust!
No, I would not recommend this to a friend.
Response from geappliances.comBy Mike@GEA, GE Appliances, September 27, 2021
Hello,
We're terribly sorry to hear that your dishwasher is not only not drying your dishes well, but is also leaking. We understand how aggravating that is and would like to share some troubleshooting articles with you.
Would love to give it great reviews, but every time I run it. I open it up to all my dishes dripping with water. It came with our new house and I am very disappointed in the drying quality.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, September 27, 2021
Hello there, we first want to congratulate you on your new home. Next, we're so sorry to see that your dishwasher hasn't been drying well. This is never our expectation for consumers so we can absolutely see how aggravating this would be.
For the best help, we suggest first taking a look at the following troubleshooting article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is found useful and we're wishing you the best.
Performance is fine but standing water in filter area and subsequent odor not so good
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, September 27, 2021
Hi there,
Thank you for taking the time to review your dishwasher. We're sorry to hear that there's standing water and odors and know how much of a pain that is. Some standing water is ok, but if you notice an excess amount, check out this article.
It feels like it's made out of balsa wood. I'm actually surprised it can hold water. GE installers installed it incorrectly. I can lift it up with two fingers.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Response from geappliances.comBy Guy@GEA, GE Appliances, September 24, 2021
Hi there, we're very sorry to see you're unhappy with the quality of your dishwasher. We pride ourselves on quality, so we can imagine your frustration. If you feel it was installed incorrectly at all, please reach out to your installers or dealer.
If you need any further assistance after that point, please reach out to us on social media. We'll be sure to take your comments into consideration for future reference and we're wishing you the best.
The front door twists in your hand when you pull it open.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, September 24, 2021
Hi there, we're so sorry to see that your door is twisting when opened. This is certainly not the level of quality we hold ourselves to so we can imagine your frustration. We'll be sure to share your comments with our team for further consideration as well. We just suggest being gentle with the door and making sure you're squared away when opening it.
We're wishing you the best and we want to thank you again for reaching out to us.
I’ve never been a dishwasher person… I always washed dishes by myself because didn’t believe in a machine leaving them as clean as I do. Not anymore! Proved me wrong! Thanks for this appliance GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, September 30, 2021
Hi,
We're glad to be able to provide that extra assistance for you! Thanks for trusting the GE brand to handle your dishwashing needs. Have a great day. Mike@GEA