Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Broken Latch
on November 10, 2021
Posted by: gamernoob
from Utah
We bought a brand new house and it was installed, from the very first use it won’t latch shut and it won’t run a cycle, it feels very cheap. Not impressed
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 11, 2021
We apologize for the latch issue you are experiencing. A service call is needed to diagnose and correct the latch issue. You can call 1-800-432-2737 or schedule online. https://www.geappliances.com/ge/service-and-support/service.htm -- Thanks for taking time out of your day to write this review. Hope this helps. Geoff@GEA
Only used the dishwasher for about a month, and control panel wouldn't work. Had to turn the breaker off and on to do a new load. Repairman said the plastic was already warping, causing the door contact to not meet properly. Very cheap dishwasher, but it was the contractor-grade model that came with the house. This will likely be the first appliance we replace, since it probably won't last much more than a year.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 9, 2021
We are so sorry that you have had to have service out to diagnose the issue. The service technician should have taken care of the issue. We will forward the feedback to our dishwasher design team for future design consideration. Thanks for your review. Geoff@GEA
It does not fill with water. No action. It looks cheap
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 9, 2021
We thank you for your review f this dishwasher. We are sorry that you are experiencing an issue with your dishwasher. Please make sure the water to dishwasher is on. Also make sure door is latched. Then possible service call to further diagnose by calling 1-800-432-2737. Hope this helps. Geoff@GEA
There is a mark on front. Of dishwasher. I was told by builder it couldn’t be rust because it is stainless steel. Ok not sure what it is then but it will not come off.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, November 3, 2021
Hi there,
We're awfully sorry to hear that there is a mark on your dishwasher and know how annoying that can be. We want to provide some cleaning tips for stainless steel appliances.
The dishwasher no longer powers on 2 months after purchase, which is a huge red flag.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 3, 2021
Hey,
We are truly sorry to hear that your dishwasher is not working properly after only 2 months of use and certainly understand how aggravating that is. We do see that you are currently working with an agent on this matter and encourage you to continue working with them. All the best. Mike@GEA
Noisy/ plastic inside is not insulated well door doesn’t close well
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, November 4, 2021
Hi there. Your review and comments are greatly appreciated. We apologize if your dishwasher has not lived up to its name and know how disappointing this can be with a new appliance. The interior is a heavy-duty plastic that is extremely long-lasting, durable and has an American Gray finish.
If the door is not closing well, please check out this very helpful article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38904 We recommend checking the leveling of the dishwasher as it is new. If not leveled properly, the door may not close easily or the racks may roll forward against the door, making it hard to close. Leveling instructions can be found on page 10 of the installation manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-4000220-4.pdf
We hope this helps and you stay in touch. - John@GEA