Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Poor quality with GE dishwasher
on December 12, 2021
Posted by: joewei721
newly installed a month and half ago, first time tried today, not working!!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, December 20, 2021
Hello there, we couldn't be more sorry to see that your newly installed dishwasher isn't working. We can only begin to imagine how frustrating this must be for you and we're happy to help.
With that said, we see you've scheduled service with us, so we want you to know we're confident our technician will be able to get you taken care of and we're wishing you the best. Thank you for bringing this to our attention.
Decent sanitizer. Would be better if had a timer. Soap pod does not dissolve completely.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, December 20, 2021
Hello there, we appreciate the honest feedback. We're sorry your dishwasher doesn't have a timer and that your soap pod isn't completely dissolving. We can imagine this being frustrating and we're happy to help.
We first recommend making sure your dishwasher water temperature is 120 degrees F - 150 degrees F. In addition, you can see the following article for some tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18901
We hope this helps and we'll be sharing your feedback with our team for future consideration as well. Thank you for reaching out.
Dishwasher cleans dishes really well, but doesn’t allow them to dry so moisture stays around and end up hand drying them a majority of the time.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, December 17, 2021
Hello there, we're pleased to know your dishwasher is cleaning great, but sorry it's not drying as well as it should. We know this must get frustrating for you and we're happy to help.
We first suggest checking out the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If this doesn't help, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information is found useful and we're wishing you the best.
The Door Latch broke after only 9 months of light use. Everything about this dishwasher is cheap. However it does work. It is also noisy. I wouldn't recommend this unless this is your only choice.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, December 15, 2021
Hi there,
We're terribly sorry to hear about your door latch malfunctioning. We can understand how that'd be frustrating for sure. If you purchased your unit less than one year ago, and you have your proof of purchase, then we'd recommend that you reach out to our service team through the following link for assistance with having this addressed: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.