I purchased this in Oct. 2020. The heating element over heats and warps causing the lower sprayer arm to bump against it. The first service call required the element to be bent back into place. The second service call for the same issue required a new element be installed. These were both covered under the limited one year warranty period. It is now Jan. 2022, out of warranty, and the replaced heating element has warped again and has broken the small metal brackets holding them down. I am now going to be required to pay to have it replaced again. Each service call has taken several weeks for the technician to arrive, I was not able to use the dishwasher during any of these long wait times. This product is garbage and I would not recommend it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 21, 2022
Hi, Thanks for your review. Our records show you have received a customer satisfaction concession from our customer relations team. Please accept our sincerest apologies for the inconvenience you've experienced with your dishwasher. Stay safe and have a wonderful day! - Sharon@GEA
Terrible repair service machine is still broke can I get anyone to call back
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 20, 2022
Hi, Thank you for reaching out to GE Appliances. We're terribly sorry to hear your dishwasher isn't working and can imagine how frustrating this is! This certainly isn't the experience we want for you, and we encourage you to take advantage of the warranty by calling GE Service at 800-432-2737 or scheduling an appointment online: https://www.geappliances.com/ge/service-and-support/service.htm
We truly hope this is resolved for you soon. If you have any questions, please let us know. Wishing you the best! - Sharon@GEA
The noise level while operating is louder than any other dishwasher we have ever owned and it does not clean the silverware.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 20, 2022
Hi, Thanks for reaching out to us, we're glad to help! If you find that your dishwasher is not washing properly, here is a link you can click on that may provide some help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We're also sorry for any inconvenience with the sound level. We suggest viewing our link that describes normal dishwasher noises: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
Hope this helps! We'll be here if you have any questions. - Sharon@GEA
I am so happy with this dishwasher. I used to have to wash my dishes before putting them in the dishwasher because I was always paranoid about my dishes being clean enough. The first time I used this I wanted to see if it would clean my dishes so I made sure to not even rinse anything. After the first load of dishes was done I opened the door and was so surprised and excited to see that no only were my dishes soooo clean BUT shiny and without water marks! I am so glad we chose this dishwasher and am excited I will be saving time from doing so many dishes.
Cheap quality, clips on top rail fall off and break easily.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 18, 2022
Hi there, We appreciate the review on your dishwasher. It's really disappointing to hear the clips on the top rail have broken and we apologize for this inconvenience. We certainly hope you will take advantage of the warranty by calling GE Service at 1-800-432-2737 or scheduling an appointment online here:https://www.geappliances.com/ge/service-and-support/service.htm
Thanks for choosing and being a part of of the GE Appliances team! We're here for you anytime you need us. - Sharon@GEA