Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
3
Satisfactory Dishwasher, but…
on April 2, 2022
Posted by: MikeVirgie17
from New Braunfels
This dishwasher was installed in our new home by the builder. It cleans the dishes, but it is VERY loud and takes a LONG TIME to wash a load. Obviously a “Builder’s Grade” appliance, we will be replacing it with a quieter and faster dishwasher very soon!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 6, 2022
A loud and slow dishwasher is not what we aim for. We're sorry that you've had this experience and are looking to replace your dishwasher. We would love to help you with replacing your dishwasher. Please feel free to reach out to us on social media and we will be glad to help. -Chris@GEA
Door already has problems catching and closing properly. Side door hinges loose and are not aligning for proper closing of door
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 5, 2022
We hate to hear that your dishwasher's door isn't lining up how it should and know what a pain this can be. If you haven't already done so, then we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your dishwasher. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. If there is anything we can do to help, please let us know. We are here for you. -Chris@GEA
product inside has some weird smell. used for a month and still can smell it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, April 1, 2022
Hi there, we're sorry about the odd odor you're smelling in your dishwasher. We definitely understand your concern here, so we recommend checking out the following article for tips on how to correct this: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38932&_ga=2.32591358.1143851936.1648644970-1233938546.1597758556
We're hoping you find this useful and we're wishing you the best. Let us know if there's anything else we can do for you.
The dishwasher is a nice product. Seems like things a made on the cheap side for the money spent. Be careful of the seal inside of the dishwasher as it will come undone very easily and then you will have a flood in your kitchen.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 4, 2022
We appreciate you leaving us with your candid feedback and are sorry to hear that your dishwasher has not totally lived up to your expectations. If you ever have any questions about its quality or design, please let us know. We are here to help. -Chris@GEA
I’m impressed with the ability to clean dishes without pre-washing them. A few settings to control wash time, drying time, etc. are also great to save energy.
Finiky product. When you press start, half the time it doesn't actually go into cleaning. You have to wait and confirm.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Response from geappliances.comBy Kianna@GEA, GEA, April 1, 2022
Hello,
Thanks for reviewing your dishwasher. We're sorry to hear that you are not pleased with how the Start function operates. Your satisfaction is important to us, and we'll use your feedback to improve. We have also included some insightful information about operation.
For best operation, press the Cycle/Select Cycle pad for the desired wash cycle. The light next to the Cycle/Select Cycle pad will be lit to indicate which wash cycle has been selected. The cycle may be selected with the door in the open position. The cycle will not start until the Start pad is pressed and the door is closed within 4 seconds.
Thanks again for the review, and if we can help in the future, please let us know. We are more than happy to.
This dishwasher is the cheapest, junkiest most plasticky thing I have ever seen. There is no metal, the door feels like a toy, the dishracks are junk, the wheels are plastic junk, everything about this dishwasher is terrible.
Mine broke while brand new, has not run a single load. GE told me they would have a tech the next day. The tech called me two hours later, told me GE customer service is smoking crack, it's two weeks. Brand new house, brand new dishwasher and it has never worked. Now I have to wait 2 weeks for some idiot to come out and tell me it needs to be replaced by another pile of cheap, Chinese plastic junk
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 29, 2022
Hi there, thank you for taking the time to leave this review. We are really disappointed to hear that you have had issues with this dishwasher from day one, and we can definitely understand how frustrating it would be to have difficulty scheduling an appointment. We really do appreciate your patience as we work to get this fixed, and we sincerely apologize for the headache.
Please know that we are passing your feedback on the quality of the dishwasher and the communication with our customer service team to the appropriate channels, and we appreciate the insight.
We are also happy to let you know that this dishwasher does carry our Made in America certification, which means it has been designed, engineered, and manufactured by thousands of U.S. employees, and contains 70-90% US parts and content.
We hope this helps, and please feel free to reach out if you have any additional questions for us in the future. -Elliot@GEA