Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
I thought it was a toy.
on April 19, 2022
Posted by: irobot444
from CA
New home, new dishwasher, I thought it was joke. This thing feels like a toy. It never worked so I threw it out and bought a quality dishwasher. Fail GE, Fail.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 20, 2022
Hello - Thanks for posting a review. So sorry to hear that you weren't pleased with your dishwasher. We really do apologize and we hope that we can regain your trust in the future. Please know that we're always here if any questions ever come up. Thanks again. -Mikayla@GEA
Simple design and usability. Looks great. Wished to have a sturdy tray
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 19, 2022
Thank you for taking the time to post a review on your new dishwasher. We're glad to hear that overall you're satisfied with its design and performance. You have a great model and we're glad you like it. Thanks for making GE Appliances a part of your home. -Mikayla@GEA
Every bit of this product is cheaply made. It doesn’t wash well. It doesn’t dry. It’s essentially worthless.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 21, 2022
Hi - Thanks for sharing your insight on your dishwasher. So sorry to hear that you aren't pleased with it and that it's not cleaning or drying your dishes as expected. We apologize for any inconvenience this has caused and we're happy to help.
To achieve optimum wash and drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Additional tips and tricks can be found at the links below:
It came with a new home purchase and broke down in 2 years. It would not start. The cycle is loud and would not dry as advertised. Switching to another product rather than repairing.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 19, 2022
Hi - Thanks for posting a review. So sorry to hear that your dishwasher wasn't starting or drying your dishes properly. We truly do apologize for any inconvenience this may have caused. Please know that we're always here to help if any questions ever come up. -Mikayla@GEA
This dishwasher is just average. Was installed with a broken door and doesn’t dry dishes well or remove food well. Also had made my silverware rust even though I immediately open the door to let the steam/hot air out once the cycle is done.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 15, 2022
Hi there, thank you so much for taking the time to give us your feedback about this dishwasher. It definitely sounds as though we have missed the mark for you in terms of this dishwasher's performance, we are so sorry for the inconvenience.
Washing and drying performance can is reliant on a number of different factors. First, we would recommend verifying that the inlet water temperature is hot enough. This can be checked by running the faucet nearest the dishwasher on its hottest setting and verifying the temperature reaches at least 120 degrees Fahrenheit. If possible, be sure that "Hi temp wash" is selected. Also, be sure that you are using a high-quality dish detergent and rinse aid along with making sure that the filter is not clogged. More information and steps to improve performance are available on page 19-20 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
As for the drying performance, we would recommend allowing the dishwasher to vent by keeping the door closed for up to 90 minutes after the cycle ends to allow the fan to run. This will result in noticeably dryer dishes.
For the issues with the door being broken and silverware, we would recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that you find this information helpful, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@GEA
It is so awesome abs it gets the job done dishes come out nice and clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 13, 2022
Hi there- Thanks so much for your purchase. We are so glad to hear your new dishwasher is cleaning well. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA