Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
5
excellent
on June 7, 2022
Posted by: M Mayer
from Lago Vista, TX
I have not had a new dishwasher in about 15 years so it would not be fair to compare, but I love love love my new dishwasher -quiet very efficient-mu dishes have never looked this good. The dishwasher, as well as all other GE appliances were purchased and installed by the Builder. This house is new construction.
It didn’t come with a holder for utensils so mines are always falling to bottom. Top rack is a little flimsy like it might give me issues in the future falling off track. That is why I took away a star other than that no other complaints.
Door doesn’t lock. When open in mid-cycle and try to resume, gives blinking light error. Try to re-start multiple times, cancelled, restarted with new soap pod, blinking light results in cycle stopping. Moved plates to ensure pod dispenser is not blocked and got the same blinking light error. Frustrating. Sometimes it does a full cycle sometimes I have to take dishes out and wash by hand.
No, I would not recommend this to a friend.
Response from geappliances.comBy Mike@GEA, GE Appliances, June 8, 2022
Good day,
Thank you so much for taking the time to review your dishwasher. This is definitely not the kind of experience we want for our customers and apologize for the troubles your dishwasher has given you. We would recommend scheduling a service appointment to have a technician diagnose the cause of your troubles.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Our new GE dishwasher works ok. We’ve had to rewash some of our dishes, after rinsing them pretty well. Not very powerful.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, June 8, 2022
Hey there,
Thank you so much for taking the time to write about your dishwasher. We're happy hearing that it works well, however we do understand your concerns about cleaning performance. Please check out the article below with tips on how to improve cleaning performance.
Most of the time I can't get the dishwasher to start and many times it starts and doesn't finish (the start button illuminates but it does not start). Doesn't make any sound to let you know the cycle is complete and worst of all it doesn't dry anything.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 7, 2022
Hello,
Thank you so much for taking the time to write about your experience with this dishwasher. We're awfully sorry to hear that your unit doesn't start all the time and that the drying is bad. Below are some troubleshooting articles that will provide some information to your problems.
Dishwasher - Will Not Start or Run but Has Lights or Sound: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397&_ga=2.260788109.1227626216.1654520215-1399050172.1598645166