Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,595 Reviews)
Rating breakdown 2,595 reviews
5 Stars
938
4 Stars
453
3 Stars
353
2 Stars
336
1 Star
515
55%of customers recommend this product.
(
1,171 out of
2,117)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
5
AWESOME
on July 13, 2022
Posted by: CRUNGY
from BELLEVILLE, IL
AWESOME QUALITY PRODUCT AND EFFICIENCY TOPNOTCH IN TERMS OF BRAND NAME GE IT BEEN FOR YEARS.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead On Arrival
on July 12, 2022
Posted by: Florida Man 2 Point Oh
from Florida?
Will not complete a single cycle. It never worked.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, July 15, 2022
Oh no! This is never something we like to hear, and we can certainly imagine how frustrating it would be to deal with a dishwasher arriving broken, and we are so sorry for the inconvenience this has caused for you. This is not at all up to our usual quality standards.
We would recommend reaching out to your retailer over getting a replacement. If this does not work for you, please feel free to schedule an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
We would recommend reaching out to your retailer over getting a replacement. If this does not work for you, please feel free to schedule an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
A problem from the start
on July 11, 2022
Posted by: bjhrls
from Harrisburg, PA
This dishwasher was chosen by a builder to be installed in our new-build home as part of an appliance package. In all fairness, my dishes generally always came out clean, but almost never completely dry. From the moment we moved in, we could tell this machine was not of excellent build quality. It runs very loud and echoes throughout our home. Within about a month, the door was difficult to close / misaligned, and there were some small but visible patches of rust appearing on the dish racks. Upon opening the door after a cycle, the "clean" light did not turn off, ultimately a problem that did not allow for a new cycle to be started. After some online research, we discovered that there is a toggle at the top of the machine that can be used manually, and we decided we could live with this manual toggling, though it was extremely disappointing to have to compromise on a brand new unit. Last night was the last straw, when the machine was running and started leaking all over the floor, under our brand new cabinets, and through the subfloor into the basement and HVAC ductwork / insulation. When we paused the cycle and opened the door, the gasket came flying off on the right side. Of course, this happened just over 1 month outside of the 1 year warranty. As it turns out, the stock gasket for this machine is no longer available through GE, and has been replaced with a new model number, so perhaps this was a known issue? I am not sure if it's just a gasket issue or a problem with the way the door is aligned, or a combination of both, but I would never recommend this machine to anyone given the number of issues we've experienced over the past year.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, July 13, 2022
Oh goodness!
We're truly sorry to hear about this awful situation with your dishwasher and absolutely understand your frustration. This is not what we would expect and would like to help out. Check your email for a message from one of our agents. Stay safe. Mike@GEA
We're truly sorry to hear about this awful situation with your dishwasher and absolutely understand your frustration. This is not what we would expect and would like to help out. Check your email for a message from one of our agents. Stay safe. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to use!
on July 9, 2022
Posted by: BCG86
from Casa Grande, AZ
This dishwasher is easy to use and washes my dishes amazingly. The only thing that would make it better would be if the bottom rack stayed on the track.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Very poor
on July 9, 2022
Posted by: Mark mamuned
from Castle rock co
The cancel doesn’t work all the time first use the top part that shoots water broke already still waiting for part. When put on heavy dry still water on things doesn’t clean well very disappointed if I k we this would be like this I would have upgraded at time of purchase for new build home
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, July 12, 2022
Hi there,
Thank you for taking some time to write about your dishwasher. We're incredibly sorry to hear that some of the features are not working and that a spray arm broke. It's understandable how that would be incredibly annoying and how the performance would have an impact. Please take a look at these articles to help improve some performance.
Dishwasher - Poor Drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.64833510.878709210.1657544161-1399050172.1598645166
Dishwasher - Poor Wash Performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.69037272.878709210.1657544161-1399050172.1598645166
Regarding the other issues, we'd encourage you to take advantage of your warranty and schedule service repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Keep in touch. Mike@GEA
Thank you for taking some time to write about your dishwasher. We're incredibly sorry to hear that some of the features are not working and that a spray arm broke. It's understandable how that would be incredibly annoying and how the performance would have an impact. Please take a look at these articles to help improve some performance.
Dishwasher - Poor Drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.64833510.878709210.1657544161-1399050172.1598645166
Dishwasher - Poor Wash Performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.69037272.878709210.1657544161-1399050172.1598645166
Regarding the other issues, we'd encourage you to take advantage of your warranty and schedule service repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Keep in touch. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Just OK - Need to use a towel to dry dishes
on July 8, 2022
Posted by: Meghs
from Jacksonville, FL
I have only been using this for a week. It runs well and does what it supposed to do for the most part. However when I open it you can tell it is cheap plastic that pops. The door also needs to be forcibly shut. I still need to use a towel to dry the dishes that are still very wet after a wash. I would like to note that this came with a new build purchase so it wasn't a choice per say.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, July 12, 2022
Hey,
We appreciate your feedback on this dishwasher. It's good to hear that it does run well, but apologize for the poor drying. Please check out this support article with some helpful tips to improve drying.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.39086826.878709210.1657544161-1399050172.1598645166
Let us know if there's anything you need. We're always happy to help. Mike@GEA
We appreciate your feedback on this dishwasher. It's good to hear that it does run well, but apologize for the poor drying. Please check out this support article with some helpful tips to improve drying.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.39086826.878709210.1657544161-1399050172.1598645166
Let us know if there's anything you need. We're always happy to help. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
No extra bells or whistles but...
on July 8, 2022
Posted by: Balula
from Wilmington, NC
Does a great job cleaning the dishes. One major issue is how loud it is; but this maybe because installer forgot insulation blanket; so still waiting on that. Cant go wrong with any GE appliances.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great choce
on July 6, 2022
Posted by: bjay113
from Raleigh nc
It has all the features I wanted and it washes the dishes beautifully. I love how quiet it is.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com