I already rated this 1 star once, but somehow it was deleted. This dishwasher is junk. Cheap plastic junk. The bottom rack doesn’t even fit and the dishes crash together and the rack comes off the rails when you try to slide the rack out. I can’t believe this is a GE product. I gladly would have paid more for a different one. GE usually has good products, I am shocked this one comes from GE. We have a warranty person coming this week to check it out. My 9 year old started crying when he tried to pull out the rack because the dishes crashed and the rack slid off. He said he’d donate his money he has been saving for four years for a 4 wheeler to buy a new dishwasher because this one is so bad. Do not waste your money!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 25, 2022
Hello - we're very sorry to hear your experience with the dishwasher hasn't been great so far. We know that this is very inconvenient and not up to our quality standards, and we completely understand your disappointment. Please know that we will pass your feedback on to the appropriate teams for future design consideration.
We are confident that the qualified technician going out to your home will be able to provide the best assistance possible in finding a resolution for this concern.
Please know you can always reach out to us on social media if there are other questions or concerns we can assist you with.
It's not the top of the line but it's not the bottom of the barrel either. Wish it had more features and was bigger. I didn't have a choice the builder installed this dishwasher in the home I purchased. Probably within the year will change out. But it works fine but a little noisy.
The dishwasher has a Noisy operation and does not dry very well
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 25, 2022
Hello there - while we're happy to know that the dishwasher is getting the job done for you, we're also sorry to know it hasn't fully met your expectations.
The dishwasher will produce certain sounds due to the nature of its design, and you can learn more about those here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
There are also a few things that you can try to troubleshoot the unit for better drying performance, and you can learn more about that here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Please know that we're always available on social media if you need us to assist you further, we're always happy to help.
I have had this produce for less than a year and have needed it to be serviced twice already. The plastic drum expands and shrinks with the hot water while makes the dishwasher shift in its place, therefore it moves in its place. When it moves the door won't shut or it will start leaking. It looks great and is easy to use. Repair people hate working on GE's also.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 23, 2022
Hello - we're very sorry to hear that you're experiencing these issues with your dishwasher. We know that a unit leaking within a year of installation isn't ideal, and we completely understand your frustration.
We found an existing case for you regarding this situation, and we are confident that your case manager will provide the best solution possible for this concern.
Please know that you can reach out to us again on social media if there are other questions or concerns we can assist you with, we're always happy to help.
It gets the job done. Got the washer with the purchase of my house. Not aesthetically appealing. Will upgrade in the future.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 22, 2022
Hey there - we're happy to know that the dishwasher is getting the job done, but we're sorry to know it hasn't met your expectations aesthetically. Please know that this feedback is highly appreciated, and we will pass your comments on to our product and design teams for future consideration.
While we don't expect you to have any issues, please know that you can always reach out to us if there ever are questions or concerns we can help with.