Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Leaky dishwasher
on September 20, 2022
Posted by: Lyd Tho
from St Louis
I reviewed this product last month. This is a continuation of that review. After 5 months my dishwasher started to leak. The new parts sent to fix have failed it is leaking again
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 21, 2022
Hi there,
Thanks for taking the time to leave a review. We're so sorry to hear about the reoccurring issues you're having here, we're sure this would be incredibly frustrating to deal with. We do see that you've got an appointment set up in our system and we're glad to see that you're taking advantage of your warranty. We're confident that our team will do the best they can to repair your dishwasher as quickly as they're able.
Thanks again for your ongoing patience, it means a lot.
This was in a package upgrade on my new build and it smelled badly of chemicals for the first week or so, the top rack broke and it's falling away from the cabinet. The rubber on the side has also come apart.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 21, 2022
Hi there,
Thanks for taking the time to leave a review. We're so sorry to hear about the issues that you've had here, truly. We're sure this would be incredibly frustrating. If you have questions or concerns about odors, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16270&_ga=2.171744295.683983021.1663695195-1637229876.1663695195
Also, if you're finding that your upper rack is falling or that a gasket is damaged, we'd recommend reaching out to our service team for further assistance. They can be found here should you need them: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
Unit will not run correct every time you turn it on it’s in drain mode have checked everything in unit but still won’t run correct
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 20, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had here with your dishwasher, we're sure this would be frustrating. If your unit is not starting, but it still has lights and sound, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38984&_ga=2.242481925.683983021.1663695195-1637229876.1663695195
If you continue to have issues, then we'd recommend reaching out to our service team for further help. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of for you soon.
I remodeled my kitchen and so regret just telling my contractor to find a dishwasher in my price range instead of doing thorough research myself. The ONLY positive thing about it is that it runs relatively quiet. But there is nothing else of any value in this thing. Unlike my old dishwasher, this one is almost all plastic, and cheap plastic at that. The racks are configured so they only hold certain items, mainly flat dishes, and if you want to put bowls or pots and pans, the rack isn't conducive for them at all. And if you put things with rims, like skillets or storage containers, it doesn't clean them fully. Worst of all, it doesn't dry for jack. Even on the high dry setting, more than 12 hours after running the washer, the walls and more than half the items inside are still coated with condensation. The instructions actually recommend running it on low dry and then leave the door open to finish drying. Are you freakin' kidding me? Leave the door open is their grand plan to dry the dishes? It's obviously a known manufacturing defect they let go and threw a stupid answer in the instructions. I wouldn't recommend this piece of garbage to anyone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, September 29, 2022
Thanks for leaving a review. We appreciate your comments on this dishwasher and apologize if it hasn't met your expectations. Not being able to fit your dishes in this model comfortably can be frustrating, and we'd like to help with this issue. We suggest looking in the Use and Care manual on page 11 for tips on loading your dishwasher. Here's a link you can use as well:
If your dishes aren't drying properly, you may have a low inlet water temperature. Please make sure the inlet water temperature is at least 120 degrees Fahrenheit. You can find more troubleshooting tips on page 20 of this manual as well. Thanks again for sharing. We hope this helps. -Sylvia@GEA
Looks nice but a little loud and gasket is sagging on the bottom
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GEA, September 16, 2022
Hello,
Thank you for choosing GE Appliances for your home. We appreciate you taking the time out of your day to connect.
We're sorry if you feel the appliance is loud. However, we're grateful for the feedback. If you feel that your appliance is damaged or not operating properly, we recommend service.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm