Hello- -Hello- We appreciate you taking the time to contact us with your feedback. We would recommend reaching out to your dealer/retailer about the door lock not working properly since its still within your warranty.

In regards to the condensation and noise, we were able to find some additional information in the use and care manual on page 22 that can help here-https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.261571917.1764831284.1668523029-1451762796.1666719384

Hope this helps! Let us know if you need anything else. All the best! Dianna@GEA

Hello – we appreciate you taking the time to share your valuable feedback with us. Our apologies to see that you’ve been having difficulties with your dishwasher. We realize how disappointing this can be and can understand your concern. We see that you’ve been in contact with our service team and hope that this issue has been resolved. You can also check out some troubleshooting tips in the manual, starting on page 19, if you have trouble in the future: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.255219848.183676441.1668718532-37464829.1668177550 – Thank you so much for your patience and please reach out if there is any other way we can help. Warm regards. Lauren@GEA

Hey there, and thanks for contacting us about this. We hate to hear you’ve had trouble with the dishwasher not cleaning well, not drying, the wheels not turning and you have a concern with fitting items inside. This certainly isn’t the experience we want to provide for you, and we regret the trouble you’ve had. Notice of your feedback will be sent to our team for review.

After checking our system, we do see you’ve been in contact with our service department. If you want to get back in touch with them, they can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you’d like to try troubleshooting for the machine, we do have tips that may help. For the issue you’ve had with residue and dishes not getting clean, you may want to make sure the filter isn’t clogged and the water temperature is at least 120 degrees F. A high enough water temperature may help with the drying performance as well, and using a rinse agent can also improve drying. Additional troubleshooting details are available starting on page 19 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ . We also have an article discussing odor here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38932&_ .

Regarding the issue you’ve had with wheels not turning, you may want to make sure they’re all in place and the rack is on the track properly. We’ve got more information on what to check if the racks won’t pull out properly here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988&_ . For your concern with fitting items, we did design the dishwasher with a larger capacity to help fit in plenty of items and larger dishware; if it might be useful, the manual does also have loading tips starting on page 11.

We hope this information is helpful. If you have any other concerns or questions, we’re always glad to offer assistance. -Sarah@GEA