Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Builder Grade
on January 3, 2023
Posted by: LABINKC
from Fort Myers Fl
Lennar Builder put this product in an upscale new home to maximize their profit. We have a very open concept and the unit very basic and noisy. I will be replacing it in the next year or so. Very disappointed with Lennar’s choice of product.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Haley@GEA , GE Appliances, January 12, 2023
Hello there.
Thank you so much for taking the time to provide us with some insight on your dishwasher. It can be incredibly frustrating and distracting to continuously hear an awful noise coming from your dishwasher. Please use the link below to guide you to an article about normal, and unusual sounds your dishwasher may make. https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga=2.145136820.1892774351.1673374356-557201888.1666815487
If you feel like your dishwasher may be making some unusual noises, please feel free to take full advantage of your limited warranty and schedule a service appointment with a technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information was insightful to you. Thank you for providing us with some concerns that we are more than willing to improve on. Keep in touch! -Haley@GEA
This dishwasher came with my new construction home. I had a very nice Kitchen Aid in my previous home which was so quiet. This dishwasher is very loud and has no sound barrier around the housing. It cleans the dishes well. We have been in our new house 6 months and the dishwasher has apparently had a small imperceptible leak for some time. Last week the leak sent a large amount of water onto my laminate floor which is now warping. I have arranged for GE repair service which was easy online. It’s very disturbing to have a new house with a broken dishwasher which has warped my floor.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 9, 2023
Oh goodness!
We're quite sorry to hear that your dishwasher leaked and caused your kitchen floor to warp. That's definitely not something we want to hear happening and understand how upsetting this can be. We're glad to know that you have a service appointment scheduled and trust the technician will be able to repair your dishwasher. Let us know if you need anything. Mike@GEA
I’ve had the dishwasher for two years and would not recommend. The top and lower rack have rusted so bad that the pieces that hold dish’s and cups in have broken off, I no longer have a place to place dishes or bowls. I do not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 6, 2023
Hi there,
So sorry to hear about your dishwasher racks rusting. We absolutely understand what a pain that is to deal with and would like to look into this. One of our agents is going to email you soon. Please be sure to watch for it. Best. Mike@GEA
We have been very satisfied with the wash quality and the sound levels of our washer. Cleaning is also simple with the easy to remove filter; however, after about 1.5 years of ownership, both the bottom and top racks started rusting out. It has now progressed to several rusted and broken prongs as well as rust marks on several dishes. I had another washer 10+ years and it never experienced rusting of the racks.
Overall happy with the wash and sound dampening quality, but disappointed with the short lifespan of the racks.
Features
4
Performance
4
Quality
2
Value
4
Response from geappliances.comBy Matthew@GEA, GE_Appliances, December 30, 2022
Hey there! Thank you so much for the review! While we’re glad to hear that you’ve enjoyed the wash quality and quiet package that this dishwasher offers, we’re so sorry to hear that your racks are rusting. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this rusting issue has caused you.
Please know that an agent has reached out to you via email to gather more information on this situation. If you can respond at your earliest convenience, we’ll be happy to investigate this further.
Thank you for being part of the GEA family; we look forward to hearing from you. All the best – Matthew@GEA
This dishwasher is so sleek & clean looking both inside and out. I love that the inside stays clean and fresh between washes. It is super duper quiet that I don't even know it's on.