Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,595 Reviews)
Rating breakdown 2,595 reviews
5 Stars
938
4 Stars
453
3 Stars
353
2 Stars
336
1 Star
515
55%of customers recommend this product.
(
1,171 out of
2,117)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Horribly Cheap
on July 1, 2023
Posted by: Piddypatty
Very cheap construction. Just keeps washing and washing for an extremely long time. Bowls do not stay in place.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 3, 2023
Hello,
We're so very sorry to hear that you aren't pleased with your dishwasher. Thank you so much for taking the time to share about your experience. We're more than glad to provide guidance. It is completely normal for many dishwashers to run for up to two hours or more under certain conditions. Please refer to the link here for more information: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
For some helpful tips on loading your dishwasher, please click here: https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
We hope this helps. Reach out whenever you need us. - Tierra@GEA
We're so very sorry to hear that you aren't pleased with your dishwasher. Thank you so much for taking the time to share about your experience. We're more than glad to provide guidance. It is completely normal for many dishwashers to run for up to two hours or more under certain conditions. Please refer to the link here for more information: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
For some helpful tips on loading your dishwasher, please click here: https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
We hope this helps. Reach out whenever you need us. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
It works
on July 1, 2023
Posted by: Kittastical1965
from Orange virginia
First review on GE appliances. Just over in. Added dishes turned on and works as it should.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Dishwasher
on June 29, 2023
Posted by: New Microwave here
from Leesburg,Fl
Since this was put in by the builder. I am surprised at how well of a job that it does. It’s quiet and does a good job of cleaning.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Simplicity
on June 29, 2023
Posted by: MG211
This is the first dishwasher that was simple to use and basically self explanatory
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Feels like cheap plastic - Bothered by bottom rack
on June 29, 2023
Posted by: Sam193
We just received this dishwasher in our new construction. We’ve run about a dozen cycles and so far it’s been cleaning our dishes fine, but we are displeased with the quality of the top and bottom racks. The bottom rack never stays on the track and consistently falls into the bottom of the dishwasher, causing us to pick it up and manually put it back.
It shouldn’t be that way. Bad design. Would have never purchased it if we were buying a dishwasher ourselves.
It shouldn’t be that way. Bad design. Would have never purchased it if we were buying a dishwasher ourselves.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 30, 2023
Hello there - Congratulations on your new home! We appreciate you taking the time to provide us with your valuable feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations when it comes to the design of the racks. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance at this time.
We will be sure to send these comments to our product design teams, so they can make the necessary improvements to future models. Thank you for choosing GE Appliances for your home. We hope to gain your trust back with our appliances in the future. - Adrian@GEA
We will be sure to send these comments to our product design teams, so they can make the necessary improvements to future models. Thank you for choosing GE Appliances for your home. We hope to gain your trust back with our appliances in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Low Quality
on June 28, 2023
Posted by: My Review GDF510PSRSS
from Princeton TX
Product is cheaply made and doesn't latch very well. Also leaves water on dishes and in dishwasher, must leave door open to dry inside and must hand-dry dishes.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 29, 2023
Hello there,
Oh no...we're so very sorry you're having issues with your new dishwasher not latching or drying dishes properly. This is certainly not the experience we desire for you and we want to help! There are a few things you can try to resolve this. Please refer to the information in the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527
https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
If the above suggestions don't work, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else we can assist with. - Tierra@GEA
Oh no...we're so very sorry you're having issues with your new dishwasher not latching or drying dishes properly. This is certainly not the experience we desire for you and we want to help! There are a few things you can try to resolve this. Please refer to the information in the links below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527
https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
If the above suggestions don't work, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else we can assist with. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Washes and cleans great but leaked&door's wobbly
on June 28, 2023
Posted by: Clark0425
Deduction of stars based on rubber seal on bottom of door allowing water to leak into my wooden floor upon first couple of uses until I discovered what was causing the leak which is that the rubber seal had slid out of its place it was originally supposed to be which left an opening.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 29, 2023
Hi there,
Thank you so much for taking the time to post this review. We're so very sorry that the rubber seal on your dishwasher slid out of place, causing a leak. We certainly understand how disruptive this can be and we want to help. Please refer to the troubleshooting tips in the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
If the above suggestions do not resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Reach out whenever you need us. We're always here for you. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so very sorry that the rubber seal on your dishwasher slid out of place, causing a leak. We certainly understand how disruptive this can be and we want to help. Please refer to the troubleshooting tips in the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
If the above suggestions do not resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Reach out whenever you need us. We're always here for you. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 28, 2023
Posted by: Ella57
from Martinez, GA
Love my dishwasher, but with American zHone Shield the people delivering could only deliver and not set up the dishwasher. I had to call a plumber to do it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com